L&D Officer

CONTENTS CREATION (30%)
• Content planning, creating documentation, courses and instructional materials
• Work with functional SMEs to establish/create design briefs and/or curriculum for learning solutions or training programmes
• Develop diverse, innovative and interactive learning contents and assessments incorporating adult learning principles that meet target audience needs using the latest approved learning design tools and learning processes.
• Research and develop continually innovative learning methods
• Manage content projects deliverables from concept to implementation (end-to-end) including design timeline, deliverables to plan and consultation with managers

MANAGE ONBOARDING PROGRAM (20%)
• Follow Rich’s onboarding framework in new associates welcome & induction
• Conduct weekly Induction training
• Follow up with associates learning progress & report

MANAGE TRAINING CALENDAR (30%)
• Receive & consolidate training requests and registration from Functional managers & associates.
• Support on logistical arrangements (e.g. book training venue, follow up with participants’ registration, send out reminder, meals & teabreak etc.)
• Communicate, update & manage Annual training schedule to ensure the execution of planned training courses and propose suitable schedule (i.e. date, time & venue) for any training ad hoc training requested by functional managers to have proper follow up for the training (i.e. reminder, logistical arrangements)
• Observe & support internal/external trainers during the training
• Monitor training partners and suppliers & conduct neccesary evaluation

INTERNAL COMMUNICATION (20%)
• Maintain internal communication app and keep information up to date
• Manage & cooperate with functional stakeholders to write & update functional news.
• Innovatively engage users to the platforms through gamified, interactive & relevant contents

LEARNING MANAGEMENT SYSTEM ADMINISTRATION (10%)
• LMS administration including the management of users, enrolments, etc.
• Maintain, keep Online training inventory up to date

Bachelor’s degree in education, Human Resources, Marketing or Business Administration
• Great teamwork player with excellent interpersonal skills
• Knowledge & passionate about human resources learning and development processes
• Expertise in MS Office (especially MS PowerPoint)
• Familiar with e-learning tools (I-Spring, Articulate, Powtoon…) is an advantage
• Video editing or animation experience will be highly regarded
• Passionate in learning

- 13th Payment, Performance bonus
- Training opportunity abroad
- Team Building

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