Key Account Manager

Customer relationship management
• Develop trust relationship with clients within a set category /segment market;
• Identify and assess customers ‘critical needs and drive opportunities in line with business strategy, category, portfolio and investment plan;
• Be customers’ Partner to bring value added solution to them; Be a point of contact to customers in charge and resolving any issues that they have;
• Review customers and products against the strategic pricing and contribution targets;
• Execute customer contract process including but not limited to contract negotiation, documentation and execution;

Business Development
• Identify new business opportunities at existing key accounts,
• Pro-actively hunts for additional business;
• Bring forward new initiatives for continuous improvement and growing and securing revenue;
• Be overall responsible for developing market activities;

Operation Management
• Ensure the effective liaison between design, marketing, pricing, supply chain, quality and production team to provide the correct products and services to customers in a timely manner;
• Make sales planning and execution in line with Sales and Marketing Department;

Market Intelligence and Forecast
• Forecast and tracking key accounts metrics;
• Keep update market trend and competitors;
• Develop and maintain accurate monthly, quarterly and annual rolling forecasts and liaise with the Production Plan team;
• Together with Technical Team to launch and promote new product, and support customers during project
Others
• Other tasks decided by the Sales and Business Development Manager

• Minimum 5 years’ experience in sales management positions; proven experience as Key Account Manager;
• Experience in B2B industry or Packaging industry is a plus;
• Ability to understand and analyze sales performance metrics;
• A strong can-do attitude with a strong drive for results;
• Strong written and verbal communication and interpersonal skills;
• English proficiency;
• Excellent organizational skill; problem solving and negotiation;

- Health care package
- Training
- Lunch provided at canteen

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp