Junior Relationship Manager - Administrator Level

1. Support the team leader in the delivery of relevant banking services to customers, in own coverage area to meet the department's revenue targets.
2. Contact (by phone / visit) daily with customers in charge to build and maintain effective relationships with customers and understand their needs of deposit, forex, and credit, under the guidance of more experienced members of the team. Prepare necessary proposal to customers
3. Making and sending calling / visit memos to the Management as well as related HO divisions and concerned overseas offices
4. Monitoring movement of customers’ activities, update and review customers’ business & financial status and credit worthiness. Monitoring customers’ credit activities not only with MUFG.
5. Co-operate legal & compliance team to have appropriate advice to customer in banking business. Ensure compliance with relevant regulations and limits.
6. Work in partnership with Credit team in any credit issues. Make credit application / borrower rating application as assigned from time to time. Maintain good working knowledge of industry trends, products, relevant laws and regulations.
7. Prepare and control credit agreement and/or other agreement with customers. Following pending of credit documentations
8. Offer and prepare irregular memo for Management’s approval based on customer’s requirements or business’s needs if required.
9. Handle new account opening documentation. Handle FX transactions
10. Handle KYC task – customer’s part
11. Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally.
12. Work in partnership with Operations to ensure smooth processing of transactions
13. In charge initiatives, projects (belong and not belong to Bank’s BSC) assigned by DH from times to times

- At least 1 year experience in banking industry
- Excellent interpersonal skills in order to deal effectively and courteously with others
- Good communication skills in both English and Vietnamese with the ability to influence others and sell products.
- Focused highly customer-oriented and good sense of business promotion.
- Logical thinking, good time management, multitasking
- Co-operative, positive thinking and proactivity
- Good stakeholder management skills to collaborate with other departments.
- Detailed understanding of MUFG’s products and services. Basic financial market knowledge.
- Good understanding of local finance laws and regulations.

- Combined Personal Accident & Health Insurance
- At least 17 days of annual leave & 5 days of sick leave paid by the Bank, 5 days of flex-leave
- On the job training to perform job assignment

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