IT Support Officer

Mức lương: Thỏa thuận

Đã hết hạn nộp hồ sơ - 118 lượt xem

Ngày cập nhật: 03/03/2020

Thông Tin Tuyển Dụng

Hình thức làm việc: Toàn thời gian

Chức vụ: Nhân viên

Ngành nghề: IT phần mềm, IT phần cứng/mạng

Giới tính:Không yêu cầu

Bằng cấp:Chưa cập nhật

Làm việc tại:Hồ Chí Minh


Mô tả công việc

There are four main areas of responsibility:
1/Technical Support
2/Project Delivery
3/Service Delivery
4/Compliance

TECHNICAL SUPPORT RESPONSIBILITIES:

- Provide 1 and 2nd level Technical Support; System Administration on the following
- MS Windows Server Operating Systems
- Linux CentOS Server Operating Systems
- MacOS Operating Systemso
- MS Office Suites; Applications
- Inter-networking Technologies
- PC / Laptop Hardware
- Server Hardware
- Complete periodical checks; routines as defined to ensure the “smooth operation” of the company infrastructure. For example Back-ups, AV updates, OS Service Pack; patches, etc
- Implementation of new systems, applications, and technologies
- Follow IS procedures for IT Service Management best practices as defined and published by the IS management team.
- Produce; update documentation including diagrams, documents; Intranet content
- Ensure documentation is created or updated to reflect any changes or additions to the infrastructure
- Maintenance; Support of Services and their components as agreed and published in Service Level Agreements
- Provide “good” customer service to all customers (internal; external)
- As part of the IT/IS team monitor all ITSM processes, feedback recommendations for improvement into the Continual Service Improvement. Compliance
- Support compliance at both the corporate and the client level
- Adherence to “Company” Policies; Procedures

Yêu cầu ứng viên

- Relevant Microsoft, Linux, macOS
- ITIL, ISO27001 will be plus
- Good spoken, written English
- Good communications, interpersonal skills
- Minimum of 2 years experience in a similar support environment (see responsibilities above)
- Exposure or awareness of ITIL, ISO27001 or other Service Management Best practices
- Exposure or knowledge of relevant Open source software
- Exposure or knowledge of relevant MacOS

Quyền lợi được hưởng

- PYCOCare policy
- 14 days of annual leaves
- Provided Laptop

Cách thức ứng tuyển

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp

Giới thiệu về công ty

PYCOGROUP
PYCOGROUP
Floor 2, E-town 3, 364 Cong Hoa, Tan Binh Dist., Ho Chi Minh City
Người liên hệ: HR Department
We’re a global team of passionate consultants and developers who deliver result driven digital solutions for our international clients. Founded in Belgium in 1999, we have 550 staff in 9 cities in 5 continents. We help business leaders to re-imagine, design, and accelerate their digital transformation to ensure they’re consistently ...Chi tiết
We’re a global team of passionate consultants and developers who deliver result driven digital solutions for our international clients. Founded in Belgium in 1999, we have 550 staff in 9 cities in 5 continents. We help business leaders to re-imagine, design, and accelerate their digital transformation to ensure they’re consistently competitive and successful. As at June 2018, we’ve delivered about 2500 projects. Our mission statement is, “We build your digital teams and solutions”. Our services are: Web and mobile development: As a premium web and mobile development company, we build large-scale technical solutions such as e-commerce platforms, extranets, and mobile apps. Global clients making use of our products and services include Microsoft, Samsung, Volkswagen, BNP Paribas, Wal-Mart, Adobe, Accor Hotels, LVMH, Mitsubishi, Calvin Klein and L'Oreal. Build-Operate-Transfer Model: One of our highly successful service offerings is our Build-Operate-Transfer (B.O.T.) model in which global clients can launch their own development center consisting of specialized project staff. We’ve had the highest success rate of launching B.O.Ts in Vietnam. Our list of past and current clients includes YellowPepper (now a global fintech pioneer in partnership with Visa), Ansarada, Atlassian and Magnolia. Consulting and Recruiting: We’re more than just a service company to our clients, we’re a partner. We believe in providing holistic solutions for our clients’ projects and building long-term relationships. We can help you grow your talent with consultants, contractors or permanent-to-hire staff. Ẩn chi tiết
Bạn đang xem tin việc làm IT Support Officer trong ngành được tuyển dụng tại bởi PYCOGROUP. PYCOGROUP đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin IT Support Officer cách đây lúc 01/04/2020 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.

PYCOGROUP

(0 đánh giá công ty) Viết đánh giá

Địa chỉ: Floor 2, E-town 3, 364 Cong Hoa, Tan Binh Dist., Ho Chi Minh City

Quy mô: 500-999 nhân viên


Việc làm tương tự

IT Support Officer

Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ