IT Support - North
Mức lương: 15-20 triệu
Đã hết hạn nộp hồ sơ - 218 lượt xem
Ngày cập nhật: 16/05/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Vận tải/Kho vận, IT phần cứng/mạng
Mô tả công việc
We are currently seeking a IT Support, Vietnam to join DHL eCommerce in Vietnam!
The IT Support, Vietnam will coordinate education/training in field of software/hardware usages and IT process topics. He/She will coordinate overall IT costs and budget plans and maintenance of proper documentation in IT Service Management processes, Network, Infrastructure and HW. He/She will be required to manage IT Service Providers in assurance for consistent high standard optimum performance with respect to IT processes and maintain close relationship with IT demand management in HQ.
Essential Duties and Responsibilities
- Customer Service Management
• Escalate and resolve any issues and problems associated with the collaboration services delivered by DPITS
• Advise and provide input on the sourcing of IT equipment and services in line with DHL standards
• Coordinate System Security Audits, follow up and report breaches of security to the Management
- Stakeholder Management
• Liaise with and manage the DPITS network group and other third party vendors including network providers, hardware and desktop support
• Escalate and resolve any issues and problems associated with the infrastructure services
- Service Management
• Coordinate country network changes with the Regional Service Management Team.
• Support infrastructure setup of new terminals, central hubs, depots and country office in country. Coordinate with local suppliers.
• Plan, procure and support the set-up of server, PCs and IT equipment in country.
• Maintain country IT asset list and establish processes to keep the asset list up to date.
• Maintain country IT software list and establish processes to keep the list up to date in SMART TRACK.
The IT Support, Vietnam will coordinate education/training in field of software/hardware usages and IT process topics. He/She will coordinate overall IT costs and budget plans and maintenance of proper documentation in IT Service Management processes, Network, Infrastructure and HW. He/She will be required to manage IT Service Providers in assurance for consistent high standard optimum performance with respect to IT processes and maintain close relationship with IT demand management in HQ.
Essential Duties and Responsibilities
- Customer Service Management
• Escalate and resolve any issues and problems associated with the collaboration services delivered by DPITS
• Advise and provide input on the sourcing of IT equipment and services in line with DHL standards
• Coordinate System Security Audits, follow up and report breaches of security to the Management
- Stakeholder Management
• Liaise with and manage the DPITS network group and other third party vendors including network providers, hardware and desktop support
• Escalate and resolve any issues and problems associated with the infrastructure services
- Service Management
• Coordinate country network changes with the Regional Service Management Team.
• Support infrastructure setup of new terminals, central hubs, depots and country office in country. Coordinate with local suppliers.
• Plan, procure and support the set-up of server, PCs and IT equipment in country.
• Maintain country IT asset list and establish processes to keep the asset list up to date.
• Maintain country IT software list and establish processes to keep the list up to date in SMART TRACK.
Yêu cầu ứng viên
Desired Skills / Qualifications
• Communication skills (English), spoken and written
• Good interpersonal Skills
• Service & result oriented
• Team Player
• Min. 2 years of professional experience within IT
• Comprehensive Expert knowledge in up to date infrastructure technologies.
• Profound knowledge with Standard Microsoft Office products
• Certification in ITIL standards preferred
Minimum Educational Qualification
• Degree in Computer Engineering, Information Systems , Computer Science
• Communication skills (English), spoken and written
• Good interpersonal Skills
• Service & result oriented
• Team Player
• Min. 2 years of professional experience within IT
• Comprehensive Expert knowledge in up to date infrastructure technologies.
• Profound knowledge with Standard Microsoft Office products
• Certification in ITIL standards preferred
Minimum Educational Qualification
• Degree in Computer Engineering, Information Systems , Computer Science
Quyền lợi được hưởng
- Generali 24/7 Insurance, health insurance and social insurance
- PeP Expert Training, First Choice Training, BGER Training and Functional Training held by experts
- Professional, dynamic international working environment
- PeP Expert Training, First Choice Training, BGER Training and Functional Training held by experts
- Professional, dynamic international working environment
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
DHL ECOMMERCE
DHL eCommerce, part of the DP DHL Group of Companies, is a leading provider of B2C eCommerce cross-border & domestic deliveries. Additionally, DHL eCommerce caters to the needs of its customers across the entire eCommerce value chain by providing service offerings from webshop technologies to marketing, warehousing and fulfillment through ...Chi tiết
DHL eCommerce, part of the DP DHL Group of Companies, is a leading provider of B2C eCommerce cross-border & domestic deliveries. Additionally, DHL eCommerce caters to the needs of its customers across the entire eCommerce value chain by providing service offerings from webshop technologies to marketing, warehousing and fulfillment through to domestic and cross border deliveries, and finally provide customer service support to the online shoppers. DHL eCommerce has the ambition to become a leader in eCommerce logistics in Asia Pacific and worldwide. Ẩn chi tiết
Bạn đang xem tin việc làm IT Support - North trong ngành được tuyển dụng tại bởi DHL ECOMMERCE. DHL ECOMMERCE đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin IT Support - North cách đây lúc 28/11/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
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DHL ECOMMERCE
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Quy mô: Đang cập nhật
Việc làm tương tự
IT Support - North
Mức lương: 15-20 triệu | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ