IT Support

- Installing computer hardware, setup and configuring software, systems, networks, printers and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (by phone, messenger application or direct person)
- Setting up accounts for new users with compatible services and apps
- Repairing, maintaining and replacing equipment
- Testing new technology
- Possibly training new members
- Weekly report to IT Manager

- College graduated or higher with majors: Information Technology, Electronics, Telecommunications
- At least 1 year of working experience
- Have knowledge of network infrastructure architecture, in-depth knowledge about LAN/ WAN systems or have certificates of network systems such as CCNA, CCNP or equivalent
- Having knowledge about OS: Linux, Window, Mac OS
- Experienced in operating LAN systems, Wifi systems, being able to configure Switch network devices, Routers, Loadbalancing devices…
- Experienced in operating and maintaining network equipment
- Handing and solving IT technical issues, support, guide and help users with those issues
- Knowledge of virtualization systems, server systems and network services as Web, Mail, DNS, AD, DHCP…
- Knowledge of information safety and security; ability to design/ deploy IT systems
- Having good professional ethics, fast, careful and able to work in groups; enthusiastic, responsible

- Competitive salary
- Annual trip (aboard)
- Team Building, events, parties

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