IT Specialist

·         Perform and manage planned activities, such as IT installations, upgrades, local rebuilds and maintenance activities according to agreed goals, defined strategies and budget.  

·         Take necessary decisions and actions to solve issues, as well as prioritise issues according to business needs in close co-operation with the Single Point of Contact (Helpdesk) in an efficient and professional manner.   

·         Perform all daily tasks according to set procedures, rules and guidelines and ensure that they are aligned within the organization.  

·         Provide technical training to end users.  

·         At any time, act as an ambassador of Inter IKEA values, Inter IKEA IT and Role Model for Fact-based Business leadership in the country.  

·         Maintain and ensure continuous uptime of the onsite IT infrastructure.  

·         Secure efficiency within the team through simple and cost-efficient ways of working.  

·         Responsible for the budget and overall Country IT investments.  

·         Monitor the development of IT technologies and system trends, and evaluate their possible business benefits.  

·         Responsible for IT security in close co-operation with risk management and information security. 

·         Manage relationships with Inter IKEA IT, vendors, contractors, service providers and other stakeholders, such as local co-workers.

- Response to IT emergency situations

·         Good Understanding of Inter IKEA Strategic Landscape, especially Purchasing Strategy.  

·         Good Understanding of Inter IKEA business model and total cost approach.  

·         Good knowledge of Inter IKEA Purchasing Manual, Information Security Working Method and how to use them in the daily job tasks.  

·         Good knowledge of the end user's needs and Inter IKEA business processes.  

·         Good knowledge of IT service management, processes and toolsets, procedures and guidelines.  

·         Good knowledge of the Inter IKEA IT system landscape

·         (Common and local) and how it works for the Inter IKEA business.               

·         Good knowledge of the Inter IKEA IT infrastructure standards and technical environment.  

·         Good knowledge of the Inter IKEA IT organisation and its different roles IT Steer/Demand/Delivery.   

·         Good knowledge of Purchasing & Logistics Operations systems, processes and regulations.   

·         Deep understanding of business impact upon service requests and incidents.  

·         Deep knowledge of software, hardware, IP networks and voice communication.  

- Good knowledge of project management tools and methodology.

- Premium insurance
- Training
- Laptop

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