IT Manager

The Information Technology Manager is responsible for both the strategic and operational management of the resort IT Department as well overseeing the installation and maintenance of all resort computer hardware, software and networks.

Additionally responsible for Information Technology issues, products, and services at the property. Provides user training and support of all property/site systems, network enhancements, hardware and software support. Also maintains inventory of all hardware products and software licenses, and reviews maintenance agreements.
Responsibilities

1. Manage and support IT Infrastructure at TOV including servers : SQL server, SMILE PMS, MDaemon email server, Backup, Windows Domain Controller.
2. Managing switches, printers, firewall (Linux)
3. Monitor backups and server issues.
4. Design/Edit Crystal report for making reports on SMILE PMS.
5. Evaluate and selected appropriate anti-virus and intrusion detection software for email and networking to ensure complete and continuous coverage with no security breaches. Security Policy.
6. Ensure that all IT changes are managed so that they minimize downtime and risk of any inconvenience.
7. Recommend and implement hardware and software improvements for greater efficiency
8. Research new technology and apply.
9. Manage IT fix assets including software licenses.
10. Prepare the IT budgets/PO/PR
11. Develop and implement policies and procedures for electronic data processing and computer systems operations and development.
12. Meet with departmental managers to discuss system requirements, specifications, costs and timelines.
13. Control the computer systems budget and expenditures.
14. Ensure technology is accessible and equipped with current hardware and software.
15. Troubleshoot hardware, software and network operating systems.
16. Provideorientation to new users of existing technology.
17. Provideindividual training and support on request.
18. Monitor the safety and security of all resort technology.
19. Input and maintain all resort IP addresses.
20. Advise Department Heads of security breaches and/or change in password or security status.
21. Identify and prepare hardware for disposal when appropriate ensuring hardware is stripped and secured before disposal.

1. At least 2 years experience in equal position.
2. Experience in Hospitality and SMILE PMS is preferred
3. Experience in SQL Server: maintenance, backup,
4. Experience with Windows Server, Domain Controller, Group Policies
5. Experience with Mdaemon/Exchange mail server.
6. Experience in Microsoft Office, PC, Router, Switch, Firewall installation / configuration / management
7. Experience in xDSL, Wifi technology
8. You must possess effective communication skills and a good command of written and spoken English.
9. Ability to work effectively within a team and take initiative.

- 13th salary + year end performance bonus
- Service charge + Social insurance, health insurance, unemployment insurance according to Labor Laws
- 12 days full paid leaves per year

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