IT Helpdesk

- Daily follow up the IT helpdesk operation & monitoring company’s Systems (include Servers, PC/Laptop, Network infrastructure & other devices), troubleshoot & resolve related problems.
- IT purchasing: buy new IT assets & get support from vendor.
- IT inventory administrator: manage list/collection of IT devices, hardware, software. Up-to-date inventory record for all IT equipment.
- Manage & monitor system’s performance, database backup/recovery, capacity planning.
- Follow up & support end-user based on IT Policy of Alpha King & ensure all users compliance of IT & Network security policies.
- Prepare new assets for end-user & other offices: setup new Laptop/PC/Phone, necessary software for works.
- Carry out other IT related jobs when required, training other people on IT topics.
- Other tasks will be assigned by BOD
- Support System Administrator, report to Project Integration Director.

- Good experience in IT Helpdesk & Operations.
- Experience in deploying system (VMWare, Hyper-V, AD, DHCP, DNS, File Server, Camera, PBX, Office365)
- Responsible for day-to-day user support, system & network monitoring.
- Work well under high pressure & deadline oriented.
- Experience in Networking, LAN/WAN, Router, Switch, NAS, Wifi System, IP Phone System, Printers.
- Minimum 3 years in the same position
- Bachelor, major in computer science or relevant
- Able to work independently & work directly with foreigners.
- Proactive & open minded, service mindset
- Hands on & Can-do attitude.
- Good communication in English.

- 13th month salary & Perfomance Bonus
- Healthcare Insurance + Lunch & Parking allowance
- 12 days for Annual leave & 5 days for Sick leave

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