IT Helpdesk & Application Support

- Prevent and trouble-shooting related for Collection call center application.

- Identify the issue, incident and report/contact other parties for solution

- Collecting the business requirements, support for suggesting changes for improvement.

- Participate in test relating to call center and test scenarios writer. 

- To be in charge Campaigns/calling list management and develop report.  

- Communicate with relative department on technical/process and perform process to support activities.

- Bachelor degree in IT major is preferred

- At least 1 year experience in IT support

- Able to do issue analysis, trouble-shooting to support and resolve incident in applications

- Understand the enterprise IT architecture practices, application integration

- Good English Communications

- Advanced skill of Microsoft Office

- Have Oracle skill is preferred

- 13th Salary Fixed and Quarterly KPI Bonus 

- PTI Health Care

- 24/7 Accidental Insurance

- 100% Social Insurance

- Pay Meal Allowance

- Yearly Medical Checkup

- 15 Annual Leaves

- Professional and Transparent Working Environment.

- Apply Latest Financial Technology in the World