IT Engineer (IT Analyst)

Basic Job Functions:
Support the (Global) Manufacturing Plants, Engineering, Q&R, S&R and Operations group in the analyzing & troubleshooting of applications and data, providing the technical support in software function for day-to-day manufacturing issues, and ensuring that all issues are resolved timely and accurately for continuous flow of production data and striving for continuous improvement of processes.

Primary Responsibilities:
• Analyze MES system change requests, provide risk assessment, test plan, back up plan and coordinate deployment across all manufacturing plants.
• Ability to work within a customer-focused, global team-oriented environment.
• Collaborate with various resources at global level to drive resolution of issues or completion of small-to-medium sized tasks/projects.
• Proven understanding of the Software Development Lifecycle and Quality Lifecycle.
• Design & develop requested system/application changes/enhancements.
• Execute and/or transition pre-defined projects.
• Work with IT/MES team to manage MES assets during system upgrades.
• Responsible for technical and procedural documentation.
• Perform troubleshooting and problem solving for issues related to application, manufacturing process data & system data.
• Provide support for First Solar applications and Participate in a rotation of on-call support outside of normal office hours as necessary during critical times.
• Responsible for Incident/ Request management & Problem management.
• Responsible for system downtime tracking and prevention.

Experience:
• Minimum 2 years of related work experience in as Analyst.

Education:
• Bachelor’s degree or equivalent years of work experience

Required Skills/Competencies:
• Experience in writing T-SQL using Microsoft SQL Server.
• Experience in multi-tiered architecture using some of the following: C#.Net, SQL, XML, HTML, Microsoft Message Queuing (MSMQ).
• Experience or Familiar with SQL Server Integration Service (SSIS) technology.
• Experience or Familiar with reporting technology.
• Understands Manufacturing processes is a plus
• Adheres to SDLC processes, standards, and compliance measures (SOx, etc.)
• Possess good analytical, troubleshooting & continuous improvement thinking skill.
• SCRUM, ITIL V3 Certification is a plus
• Knowledge about Server (both Windows and Infrastructure) is a plus.
• Must demonstrate initiative and commitment to achieve results
• Good Communications skills both oral and written in English.
• Must be team orientated & Must be customer oriented (internal)
• Ability to write system specifications (technical & functional) using Microsoft office family.
• Able to participate in phone and online conference calls outside of normal office hours with global team.

- Premium Health care for relatives
- Good Training Plan
- Company Bus

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