IT Admin Executive (3 - 6 Years Experience with Good English Skills)

- Ensure the high-quality services provision to internal customers in Vietnam and Denmark.
- Be responsible for supporting with planning, calculation and implementation of projects.
- Manage and ensure IT infrastructure for smooth operation of service production in Vietnam.
- Manage and follow up with regular reports of IT assets (desktops, laptops, printers, audio visual equipment and UPS, camera) for related parties.
- Check and ensure the efficiency of internet connection for smooth data transferring, enforce practice of IT Policy and confidential security compliance through technical and organizational measures, manage security facilities such as camera and door access system.
- Involve in proposing procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse, suggesting programs and documentation for backup and restoration of host operating systems and host-based applications.
- Set up, install, configure and maintain computer hardware and software, internet cable, leased line and other related network devices, including servers and data.
- Set up and managing user accounts, permission and passwords in accordance with company security practice.
- Support users with incidents on hardware & software problems, coordinate and perform repair of minor problems with users’ and office devices within company.
- Implement regularly (monthly, quarterly) proactive maintenance and upgrades of desktops, laptops, printers, telephones and other devices, software licenses, propose improvements to network and IT infrastructure.
- Update and file IT policy, guidelines and technical manuals, ensure company employees’ acknowledgement of these standards, orient newcomers and guests on IT Policy for security commitment.
- Troubleshoot system and network problems, diagnose and solve hardware or software faults.
- Establish and maintain close relationship among departments and other professionals.
- Inform actively the supervisor and management team on work results and daily operational issues.

- For this position, you will report to Head of Group IT and IT Admin Team Lead.
ONLY CV in English are accepted.

- At least 3 working years in IT Support service company/ agency environment having at least 100 users.
- Good command of English communication is a must (both in verbal and written (at least TOEIC 700)).
- Proven experience in Microsoft Windows (Apple Mac is plus) and Azure and Office 365 administration.
- Infrastructure troubleshooting: Wan optimizing, Cisco routers, firewall (Checkpoint, Palo Alto is plus).
- Setup and administration of servers based on Microsoft OS.
- Make estimation and implementation of project.
- Planning of projects for storage, SAN/NAS networks.
- Planning and integrate virtualization, Hyper-V.
- Solid management of Window Server, DNS, FTP, Exchange Server.
- Understanding of RAID levels and backup strategies.
- Direct user support is required.
- Creative skills of presenting and visualization, problem solving and solution researching.
- Customer service oriented, friendly and team player mindset, open-minded and outgoing personality.
- Strong planning and organizational skills with ability to work independently as well as willingly support colleagues.
- Good health with ability to lift computer equipment up to 40 pounds (20 kg).
- Ability to work with flexible schedules (shift working) for ensuring high-quality service delivery.
- Relevant degree/ certificate in Information Technology experience.

- Healthcare and Accident Insurance
- Holiday package above the law
- Team building, Annual Year end party and Annual Company trip

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