International Communication and Events Consultant

THE ROLE

The International Communications & Event Coordinator manages the delivery of the University’s communications to alumni in Vietnam and across the region. The position requires a high level of engagement across priority markets working with teams in Singapore, Indonesia, Melbourne and Vietnam. The position will also work with a diverse range of stakeholders to create and deliver communications content across communications channels, with the aim of developing and building a stronger alumni community in Vietnam and the region.

This is a new existing role to support our growth strategy in the region and will also be responsible for logistics, production and delivery of the events in Vietnam and internationally.

KEY RESPONSIBILITIES

Manage the effective delivery of alumni communications across Vietnam campuses and the region using multiple channels, and ensuring that communication aligns with Alumni and RMIT key messages and branding;
Identify, create and write communication content including alumni success stories, promotion for alumni activities, and other content to engage alumni in Vietnam and the region.
Coordinate and work closely with Asia Alumni Manager to align priorities in the region and work with other RMIT teams based in the region and, with their support, identify alumni influencers and track online activities;
Collaborate closely with other RMIT team members within the Career, Industry and Alumni teams, the academic Schools, the Divisions, RMIT Press Office and Events team and the Melbourne alumni and marketing/communications team;
Proactively develop and lead initiatives, events and communication campaigns to engage with alumni including the creation of project plans and briefings;
Manage alumni-specific communication channels such as web, eDMs, social media, and create new channels if required;
Support the Melbourne team to develop content for our dedicated alumni digital portal, Network RMIT, supporting ad hoc digital requests if required;
Plan and manage all event-related contracts and procurement documents including drafting documentation, negotiating with service providers on commercial terms, seeking review, approval, deposit and payments follow up.
Plan and manage gifts and merchandise for alumni events by working with vendors for production and delivery, providing monthly stock reports, etc.
Identify, analyse and evaluate potential risks and hazards posed by suppliers and contractors during event planning and on the event day. Plan and implement effective approaches of mitigating and monitoring risk.
Develop and lead on-the-day briefings tailored for different groups of stakeholders i.e. senior staff, working groups, guests, vendors.
Main contact point for all event inquiries including addressing queries, providing solutions and communicating to relevant stakeholder groups for implementation.
Collaborate effectively with Divisions, Schools, and Departments to support their alumni-related events in terms of alumni invitation, alumni chaperone, etc locally and regionally.
Manage regional events by proactively organising all event logistics, from venue sourcing, selection to event production and execution with minimum support.
Liaise effectively with overseas venue providers, vendors, and agencies for negotiation and fulfilment of service agreements, contracts and liquidations.
Consolidate event best practices in each country to maintain event standards and quality.
Lead debrief meetings and distribute post-event reports to relevant stakeholders for quality assurance and improvement
Update contact details for alumni into relevant CRM databases in an accurate and timely way.

KEY SELECTION CRITERIA

Bachelor’s Degree in a relevant discipline (Education, Communication, events or related)
At least 3 years of experience in a similar position (events, communications) in an international environment.
Proficient written and spoken English and highly developed communication skills including; well-developed interpersonal, negotiation, networking and liaison skills.
Excellent track record in effective stakeholder management.
Knowledge of approaches to recruitment and industry engagement across the student experience.
Ability to manage and coordinate events from inception to completion.
Mature, self-driven, results oriented individual with ability to critically assess own performance
Ability to follow processes, work effectively within a team, self-motivated and driven.
Superior time management skills, including ability to multi-tasking and meet deadlines.
Knowledge and commitment to continuous improvement principles.
Practical experience in managing online/digital media
Ability to provide exemplary customer service with a wide variety of individuals such as students, industry partners, and academic staff.
Strong understanding of using data insights to deliver campaigns and use of CRM databases.

BENEFITS

Unique opportunity to work within a multi-lingual, multi-cultural environment with creative and innovative committed colleagues.
Attractive salary package with base salary starting from VND 28,100,000 VND gross per month
Meal allowance VND 680,000; Clothing allowance VND 416,000 gross per month
13th month Tet bonus
Private premium medical insurance
20 days annual leave, 10 days sick leave per annum
Education fee support for staff dependents after a qualifying period

ENGLISH PROFICIENCY REQUIREMENTS

If English is not your native language then you will be required to demonstrate a minimum English language proficiency standard at a BULATS Intermediate level (BULATS score 60), equivalent to IELTS (General) 5.5. RMIT Vietnam will require you to complete a BULATS test to assess your level of English before an offer of employment can be made.

HOW TO APPLY

Click on the ‘Apply Now’ in the link below. Applications close on 1 July 2019
http://careers.rmit.edu.vn/vn/en/job/578213/international-communication-and-events-consultant

- Premium private medical insurance
- 20 days of full paid leave per annum
- Professional multi-cultural working environment

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