(Information Technology) Senior / Principle Business Analyst (Up to 4500$ Gross)
Mức lương: Trên 30 triệu
Đã hết hạn nộp hồ sơ - 116 lượt xem
Ngày cập nhật: 06/11/2019
Thông Tin Tuyển Dụng
Mô tả công việc
Our Client is is a global Conversational AI technology company with offices in the U.S., India and Singapore. They believes the future of customer service is every voice being truly heard. The Company’s vision is to bridge the gap between people and machines through voice. The Company enables businesses globally to deliver transformational customer service by providing a platform of Conversational Analytics, Conversational Assistant and Conversational Security that changes the way enterprises engage their consumers, build loyalty and realize efficiencies.
We're supporting our client to recruit 2 positions as below:
Principle Business Analyst (10+ Years) (Must have experience at leader/manager position) : $3000-$4500 Gross
Senior Business Analyst (7+ Years) (Must have experience at leader/manager position) : $2500-$4000 Gross
Working Period: 12 months
Actual Role: You will work individual. After business grow, you'll be key member in team.
Work Location: ACM Building, 96 Cao Thang Str, 4 Ward, Dist 3
BENEFITS:
DECEMBER BONUS, Full Social Insurance.
PRIMARY RESPOSNISBILITIES:
*Execute BA practice and contribute to best practices, methodologies, processes, tools etc. which will enable a consistent and efficient service delivery of Products to customers
*Will be responsible for managing people and measuring project performance using appropriate tools and techniques.
*This is primarily a lead BA role with management responsibilities, about 30% of the time and effort expected to be on management.
*Collaborate with internal and external stakeholders to interview, research, analyze, and derive business, functional, and non-functional requirements.
*Successfully drive and lead customer engagement and ensure delivery of quality solution. Also, should engage in multiple initiatives simultaneously.
*Promote and propose uniphore’s analytics solutions to customers to enable their business goals and objectives
*Independently carryout meetings/discussions with customers and to interpret solution requirements.
*Foster a positive environment that allows team to flourish, innovate and take risks where required
*Influence and contribute to product road-map based on field/customer inputs.
*Willingness to travel to Customer Locations within and outside India as part of the job.
We're supporting our client to recruit 2 positions as below:
Principle Business Analyst (10+ Years) (Must have experience at leader/manager position) : $3000-$4500 Gross
Senior Business Analyst (7+ Years) (Must have experience at leader/manager position) : $2500-$4000 Gross
Working Period: 12 months
Actual Role: You will work individual. After business grow, you'll be key member in team.
Work Location: ACM Building, 96 Cao Thang Str, 4 Ward, Dist 3
BENEFITS:
DECEMBER BONUS, Full Social Insurance.
PRIMARY RESPOSNISBILITIES:
*Execute BA practice and contribute to best practices, methodologies, processes, tools etc. which will enable a consistent and efficient service delivery of Products to customers
*Will be responsible for managing people and measuring project performance using appropriate tools and techniques.
*This is primarily a lead BA role with management responsibilities, about 30% of the time and effort expected to be on management.
*Collaborate with internal and external stakeholders to interview, research, analyze, and derive business, functional, and non-functional requirements.
*Successfully drive and lead customer engagement and ensure delivery of quality solution. Also, should engage in multiple initiatives simultaneously.
*Promote and propose uniphore’s analytics solutions to customers to enable their business goals and objectives
*Independently carryout meetings/discussions with customers and to interpret solution requirements.
*Foster a positive environment that allows team to flourish, innovate and take risks where required
*Influence and contribute to product road-map based on field/customer inputs.
*Willingness to travel to Customer Locations within and outside India as part of the job.
Yêu cầu ứng viên
CAREER EXPEREINCE AND COMPETENCIES
Years of Experience 7+ years for Senior / 10+ years for Principle
Bachelors or master’s degree in Business Administration, Computer Science or in a related discipline is required.
MANDATORY SKILLS
*Require strong analytical skills, methodical thinking, and ability to define problems and frame solutions.
*Experience in driving business requirements workshops, knowledge gathering sections and prepare Requirement Documents, Specification Documents, Data flow, Process flow charts etc.
*Experience in working directly with Client in Business Operations or Analytics Service Delivery. Knowledge of
multiple business verticals or domains is a plus (E.g Telecoms, BFSI etc.)
*Should have the ability to lead, develop, manage and mentor high performance teams.
*Should have the ability to build strong partnership and to build effective business relationships
*Experience Customer Engagement, Account Management and Project Management
*Experience in Data analysis, Business Analytics, Business Intelligence Tools and Methodologies
*Experience in building predictive, prescriptive, and cognitive models is good to have.
*Proficiency with PowerPoint, Word and Excel
*Ability to organize, prioritize and manage personal and teams work
*Excellent communication, presentation (both oral and written) and influencing skills
*Ability to work independently and team player in a technology driven environment
*Exposure on call center Analytics
*Specific focus on improving agent performance,
*Exposure on collection related analytics, campaign and telemarketing analytics.
NICE TO HAVE SKILLS
• Contact Center Business Process experience
• Experience on Tableau Reporting
BUSINESS TRAVEL
About 30% travel - within and outside VIetnam as part of the job
Years of Experience 7+ years for Senior / 10+ years for Principle
Bachelors or master’s degree in Business Administration, Computer Science or in a related discipline is required.
MANDATORY SKILLS
*Require strong analytical skills, methodical thinking, and ability to define problems and frame solutions.
*Experience in driving business requirements workshops, knowledge gathering sections and prepare Requirement Documents, Specification Documents, Data flow, Process flow charts etc.
*Experience in working directly with Client in Business Operations or Analytics Service Delivery. Knowledge of
multiple business verticals or domains is a plus (E.g Telecoms, BFSI etc.)
*Should have the ability to lead, develop, manage and mentor high performance teams.
*Should have the ability to build strong partnership and to build effective business relationships
*Experience Customer Engagement, Account Management and Project Management
*Experience in Data analysis, Business Analytics, Business Intelligence Tools and Methodologies
*Experience in building predictive, prescriptive, and cognitive models is good to have.
*Proficiency with PowerPoint, Word and Excel
*Ability to organize, prioritize and manage personal and teams work
*Excellent communication, presentation (both oral and written) and influencing skills
*Ability to work independently and team player in a technology driven environment
*Exposure on call center Analytics
*Specific focus on improving agent performance,
*Exposure on collection related analytics, campaign and telemarketing analytics.
NICE TO HAVE SKILLS
• Contact Center Business Process experience
• Experience on Tableau Reporting
BUSINESS TRAVEL
About 30% travel - within and outside VIetnam as part of the job
Quyền lợi được hưởng
- Laptop
- About 30% travel - within and outside VIetnam as part of the job
- About 30% travel - within and outside VIetnam as part of the job
Cách thức ứng tuyển
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Giới thiệu về công ty
CÔNG TY TNHH NITYO INFOTECH SERVICES (VIỆT NAM)
Level 16, Saigon Tower, 29 Le Duan Str, Ben Nghe Ward, Dist 1
Level 16, Saigon Tower, 29 Le Duan Str, Ben Nghe Ward, Dist 1
Nityo Infotech Corporation is the fastest growing IT services company. We have our headquarters in the United States of America. Our operations span over 20 countries with 27 physical offices across the Globe including US, Europe and Asia Pacific. Our team strongly believes in providing End to End solutions which ...Chi tiết
Nityo Infotech Corporation is the fastest growing IT services company. We have our headquarters in the United States of America. Our operations span over 20 countries with 27 physical offices across the Globe including US, Europe and Asia Pacific. Our team strongly believes in providing End to End solutions which consists of redefining and rethinking the existing business processes through our deep industry understanding coupled with world class technology solutions. We understand the importance of ‘Time - to -Market'. To address that, our team has created the best technology solution frameworks to ensure the solutions are implemented in the shortest possible span of time through our State of the art "Center Of Excellence" - COE methodology, and optimum quality enabling our customers to find the best resources helping them achieve their CORE BUSINESS OBJECTIVES. This is planned to be achieved by establishing associations with the global leaders in technology 10800+ IT Resources globally spread over 23 countries Resources engaged in assignments ranging from managed services, fixed cost assignments, outcome based services , R&D services, professional services, consulting services, BPO, RPO, KPO, FAO & staff augmentation services Diverse Resource Portfolio engaged in initiatives right from Level 1 Infrastructure & Applications Support, project management assignments , Application Development, Business Process re-engineering & transformation , Business Intelligence , ERP , Packaged Applications, Finance Technologies Implementation to Cloud computing & Big Data projects Globally distributed Expertise with high degree of local resources. Ẩn chi tiết
Bạn đang xem tin việc làm (Information Technology) Senior / Principle Business Analyst (Up to 4500$ Gross) trong ngành được tuyển dụng tại bởi CÔNG TY TNHH NITYO INFOTECH SERVICES (VIỆT NAM). CÔNG TY TNHH NITYO INFOTECH SERVICES (VIỆT NAM) đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin (Information Technology) Senior / Principle Business Analyst (Up to 4500$ Gross) cách đây lúc 03/01/2020 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
CÔNG TY TNHH NITYO INFOTECH SERVICES (VIỆT NAM)
Địa chỉ: Level 16, Saigon Tower, 29 Le Duan Str, Ben Nghe Ward, Dist 1
Quy mô: 25-99 nhân viên
Việc làm tương tự
(Information Technology) Senior / Principle Business Analyst (Up to 4500$ Gross)
Mức lương: Trên 30 triệu | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ