Human Resources Senior Officer

*Principal Responsibilities:
- The HR Senior Officer is both a hands-on role that provides full cycle Human Resources support to ensure an internal good service provided to the all business/employees for business achievement.
- The role is critical in executing our people initiatives, providing great internal customer support, internal communication and data management

1. Culture and Organization
• HR Lead for all restructures within their focused customers, utilizing the management of HR Policy in terms of people management (termination, redundancy, compensation process, etc).
• Support HRD to ensure that all HR policies and procedures are regularly reviewed and continue to reflect both up-to-date employment law and best practice.
• Support cultural changes across the team through facilitation and monitoring action plans following the Staff Survey, enabling managers to more effectively manage their staff

2. Recruitment and Selection
• Be responsible for interview and selection for approved vacant: Prepare and post job ads; use suitable sources to search and approach potential candidates from both internal and external; collect, shortlist and conduct primary interviews for positions below managers, organize and arrange for related Department Head to have interviews with candidates; Conduct pre-employment check for new hires.
• Responsible for on-boarding activities, Induction and Orientation Program for new comers;

3. Compensation and Benefits
• Assist in the 1st line of management of the payroll and benefit process issued by the vendor.
• Filling all Job descriptions are updated and in line with department’s manpower
• Support with Reward team in job matching and job evaluation, benchmark with external and internal data to provide advice to their Partners; to manage salary survey and benchmark salary policies with the market.
• Support attendance check, leave check, OT request and claims for payroll processing ; Keep track of employee leave records
• Monitor medial insurance registration, claim and withdrawal process.

4. Management of HR information system & report
• Coordinate with Regional office to update employee record in the system when there is employee status change in timely manner

5. Performance management
• Assist HRD/HRM in performance management of (Good and Poor Performers) through different process (PIP, Retention)
• To implement and coordinate performance appraisal system with people manager.
• Monitor the labor contract status management of all employees and send notice to people managers for evaluation and confirmation

6. Learning and Development
- Be responsible / supporting in running regular HR training sessions / workshops to provide people managers with the latest information on employment law changes, HR policies, Process and guidelines and how these will impact on their management responsibilities

7. Employee Engagement
• Support employee engagement processes by supporting the HRD at the Staff Town hall and engagement committee meetings, enabling effective negotiation and consultation with trade union representatives in regard to a range of staffing matters.

8. Other tasks
• Make regular and ad-hoc reports related to HR management as requested
• Fulfill other tasks as assigned by HR Head
• Be in charge/coordinate with HR team of communication with employees about Policies and Program.

• University degree and at least 3 years working experience in human resources
• Good knowledge of Labor Code, Social Insurance Law, HR policies and procedures.
• Good analyzing, negotiating, communicating and contracting skills.
• Strong internal and external customer service focus
• Honesty, integrity, carefulness, accuracy
• Accuracy and attention to details
• The ability to manage multiple priorities simultaneously - orientated on results
• Passion for innovative HR solutions and process improvement
• Good communication in both Vietnamese and English

- 14+ Annual leave, Premium health care plan for you and your family
- ongoing professional training to ensure employee have the skills to reach their full potential;
- Working culture: highly appreciates dynamic, flexibility, team spirit and wellness (ie Spot activiti

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