Human Resources Manager

Job title: Human Resources Manager
Department: Human Resources
Report to: General Manager
Employment status: Full time
Job Location: Victoria Sapa Resort & Spa, Vietnam
Direct report from: Assistant HRM, HR Officer

POSITION PURPOSE
Human Resources Manager establishes and implements HR procedures to ensure the efficient selection, development and recognition towards all hotel employees. HR Manager supervises and controls General affairs & Admin matters of the hotel as well.

JOB SPECIFICATIONS
1. Technical Responsibilities:
• Follow, implement and regularly audit Human Resources procedures according to ISO and TMGH standard.
• Handle and be responsible for general HR enquiries and other special projects to HR departments

2. Recruitment and Job placement:
• In charge of Recruitment Planning and Execution
• Prepare Job Description & make sure that all job advertisements follow position Job Descriptions
• Prepare and place all internal & external advertisements for recruitments
• Screen CVs, first round interview, recommend shorted list for the vacancy and Reference check for recruitment
• Recommend, approve for job placement: transfer, promotion, demotion
• Keep record and update HR Database
• Double check and submit for approval for new contracts and employment packages paperwork’s

3. Training and development:
• Training budget - yearly preparation and get approval for action
• Coordinate with Group training Manager and workplace trainers to conduct training for employees
• Conduct general orientation/induction training for newly hired employees

4. HR Budget planning & control:
• Work closely with HoDs, FC and GM to submit yearly HR budget and HR revised budget following guidelines of TMGH
• Based on the approved HR budget, implement and control it strictly for each and every position
• Recommend changes and get approval for HR budget in need
• Ensure HR P&L is on the track of the budget and logically reflect the personnel performance to the HR costs

5. Compensation and benefits:
• Assist develop remuneration strategy and policy for hotel staff
• Recommend and implement full compensations packages for local and expats positions: basic salary, insurances, benefits and other welfare
• Double check monthly salary calculation and final payments for resigned employees
• Double check PIT registration, Insurance Matters and payment

6. Labor law and HR policies:
• Update and implement labor law in compliance with company policy and group policy
• Update, implement and maintain Hotel Operation regulations and Labor Collective Agreement

7. Employee performance appraisal:
• Plan and submit employees KPIs following the guidelines from Head Office
• Plan, implement and produce all performance appraisal for all staff following KPIs and Job Descriptions
• Conduct meeting with staffs for performance and salary review if needed

8. Legal, Administration and secretariat:
• Complete the necessary legal documents: certificate, licenses for the hotel
• Handle Inspections from authorities and audit team
• Visa, passport, work permit: submit for new approval, renewal and extensions
• Approve for leave applications forms and submit it to GM
• Arrange travel and business trip for hotel staffs/managers

9. Employee welfare & employee relation:
• Preparation and organization of Annual Staff Party and yearly Staff Outing
• Work on budget and plan to send staffs/managers to TMG Day
• Work closely with Trade Union to produce Annual plan for staff activities to improve the staff welfare
• Recommend employee recognition / rewards
• Staff building control: implement and monitor regulation for all rooms
• Approve for accommodating, moving or leaving staff building
• Staff changing room's comfort and cleanness (daily control & inspection, assets protect and maintenance and recommend for improvement in the area)

10. Others:
• Supervise to update and enrich the Announcement Boards including Organization Chart, Memo, New working regulations, staff welfare

PERSON SPECIFICATIONS
Knowledge
• University Degree in hospitality/Foreign Language, economics, HR & administration
• Hospitality industry experience of 2 years +
• Preferable 3 years of experience in HR – Administration
• Management experience of 2 years +
• Labor law- strong knowledge of Vietnamese labor law and latest updated law
• English skills – fluent
• Vietnamese skills – fluent
• Computer literacy: window, word, excel, PowerPoint presentation
• Knowledge about the area

Skills
• Management & leadership skills
• People management skills
• Training and coaching skills
• Presentation and Interpersonal skills
• Good cross-cultural communication skills
• Good planning and organizational skills
• Negotiation skills
• Time management skills
• Problem solving and decision making skills
• Delegation skills
• Outlook express, emails, internet searching

Attitude
• Ambitious, honest, transparent and common sense
• Result oriented
• Sense of responsibility
• Able to work under pressure, multiple tasks
• Able to work independently
• Cooperative and able to work in team
• Eager to learn and self develop
• High attention to detail
• Reactive, proactive and quick learning

WHAT WE OFFER
• Attractive and negotiable salary
• Monthly Service Charge and the 13th month Bonus
• Annual Salary Increment
• Insurances following the VNese Labor laws & Healthcare-Accident Insurance Package
• 1.5 DO per week, 16 AL and 10 PH per year
• 8h working on a day basis
• Accommodation in a Managerial Room in Staff’s Dormitory with free cleaning service, free laundry
• Free tickets on Victoria Express Train, route Lao Cai-Hanoi-Lao Cai
• Training and career opportunities within the company and group
• Business trip and trainings trip required
• Annual staff party and team building activities

- Attractive and negotiable salary
- Insurances following the VNese Labor laws & Healthcare-Accident Insurance Package
- Accommodation in a Managerial Room in Staff’s Dormitory with free cleaning service, free laundry

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