Human Resources Director

• Provide a professional, advisory and executive support service to the General Manager to assist in meeting strategic goals of the establishment.
• Participate in the development and implementation of Human Resource policies for the establishment.
• Liaise with Department Heads and make recommendations regarding Human Resource issues including staffing levels.
• Design, implement and review training programs to meet specific department needs.
• Management of training and development activities including training needs analysis and program evaluations.
• Analyse staff turnover and sick leave with the aim of implementing strategies for reduction.
• Oversee compliance with Government Regulations
• Develop recruitment strategies and oversee the efficient and timely hiring of all associates. Ensure the systems are appropriate and procedures are followed.
• Implement and evaluate an effective Performance Appraisal System in line with corporate guidelines.
• Participate in the preparation of the Strategic Business and Operating Plans.
• Oversee the effective administration of personnel records and files in line with Melia Policy.
• Develop and administer Corporate and Hotel Human Resource Policies.
• Develop and administer employee recognition programs.
• Oversee effective workplace injury management, ensuring rapid return to work programs are in place for all associates.
• Develop and implement detailed Human Resources plans to support business objectives.
• Liaise with the Executive Committee, regarding potential opportunities and threats so as to be pro-active in addressing changes in the Hotel’s environment.
• Attend to all industrial relation matters including Award interpretation, union negotiations and implementation of restructuring.
• Represent the employer’s interest in all employment related legal proceedings and industrial disputes.
• Develop Department Heads so that they may improve their own Human Resources Management practises within their area.
• Monitor the maintenance of current Job Descriptions, salary grades and benefit packages.
• Conduct Human Resources Department development and performance reviews, identifying key personnel for further development and structured career pathing.
• Implement and maintain Human Resources Department training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.
• Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.
• Oversee the selection and appointment of new associates within the Human Resources Department.
• Conduct regular staff meetings to keep all associates informed.
• Participate in the Hotel “Manager on Duty” program.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Comply with all Corporate and Hotel Standards and Procedures.
• Actively promote a work environment, which cares for guests and associates alike.
• Implement opportunities for quality Team Building.
• Ensure that all associates comply with the grooming and uniform standards.
• Oversee the operation of the Payroll Office ensuring excellent service to associates and appropriate control and management mechanisms are in place and being utilised appropriately.
• Implement and manage an effective and fair grievance procedure in line with appropriate legislation.
It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.

EDUCATION AND TRAINING: Master or University Degree in Administration, Human Resources Management.
LANGUAGES: Good level of English
SPECIFIC KNOWLEDGE: Labor Law, Tax Information, Social Insurance
WORK EXPERIENCE IN OTHER COMPANIES (IN CASE OF EXTERNAL SELECTION): 3 years in a similar position in large hotels or international companies
WORK EXPERIENCE IN MELIA (IN CASE OF INTERNAL PROMOTION): 3 years in the company in similar position in large hotels

- 13th Salary
- Cross training among Melia Hotel International
- Accommodation Allowance

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