Human Resource Officer- C&B

Safety and Security

Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.

Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.

Policies and Procedures

Protect the privacy and security of guests and coworkers.

Maintain confidentiality of proprietary materials and information.

Follow company and department policies and procedures.

Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

Perform other reasonable job duties as requested by Supervisors.

Guest Relations

Assist other employees to ensure proper coverage and prompt guest service.

Communication

Talk with and listen to other employees to effectively exchange information.

Speak to guests and co-workers using clear, appropriate and professional language.

Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.

Assists Management

Assist management in screening resumes, conducting interviews and selecting new hourly hires using selection tools and systems.

Working with Others

Support all co-workers and treat them with dignity and respect.

Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

Actively listen to and consider the concerns of other employees, responding appropriately and effectively.

Develop and maintain positive and productive working relationships with other employees and departments.

Partner with and assist others to promote an environment of teamwork and achieve common goals.

Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Communications and Relations

Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.

Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
Inform Human Resources management of issues related to employee relations within the division or property.

Recruitment - Programs and Strategies

Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.

Hiring - New Employees

Create new employee personnel file.
Administration

Maintain confidentiality and security of employee and property records, files, and information.

Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's, reference checks, Drug Free Workplace Policy (DFWP), applicant self-identification forms, department orientation check list).

Answer phone calls and record messages.

Education: Bachelor in Human Resources, Law, Administration or Hospitality.

At least 2-year experience in 5- star hotels Human Resource

Having experience in C&B Having certificate related Personal Office or admin

Good English

Good skill computer officer Dynamic,

Teamwork and fast learning and action.

- Service Charge, Parking and Meals fee are included in salary
- According to the current Social Insurance Law
- Provided the skill training course by Company

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