Human Resouces Manager

** Position Summary:
The HR Manager is responsible for all HR operations of Phu Quoc Tourism Development and Investment Join Stock Company, which included but not limit for recruitment, compensation and benefit management, employee relation, HR software & system, and whole pack of various items of benefit for the local and the expat. This position is a key assistance to General Director in building up the team of property; setting up the HR system and matrix of the property. This one is a representative of HR department in working with other functional manager and peers to run the HR management system properly in compliance with HR policies, practices and procedures, as well as within the framework and intent of the standard of Phu Quoc Tourism Development and Investment Join Stock Company.

** Responsibilities:
• Manage and lead HR operations team work efficiency daily, evaluate team preformation.
• Plan, direct and administer, employee benefit programs such as social & medical insurance, um-employment insurance, workmen compensation insurance and other plans in accordance with procedures as regulated by the insurance authorities and the Company.
• Manage communication information to employees about benefit and compensation programs, procedures, changes and regulatory disclosures.
• Analyze and evaluate services, coverage, and option available through insurance and investment companies to determine programs best meeting the organizational needs.
• Provide services where employees can get answers to questions, resolve problems related to pay and benefits, orient new employees and process enrollment forms.
• Maintain knowledge and analyze new regulatory development for benefits and compensation plans.
• Ensure wage and benefits surveys are completed on an annual basis. Provide updated information about compensation & benefit benchmark upon requested.
• Provide strategic direction for the department and proactively conveys guidelines for staff that shapes the unparalleled standards expected.
• Make certain that areas of accountability are executed in uncompromised levels. Proper utilization of resources is a must.
• Control and manage monthly payroll of HR, to ensure about accuracy and smooth processing of salary counting and payment, included all items of earning & deductions.
• Manage working time and scheduling system to ensure productivity of manning capital.
• Manage, master HR system & software and propose solution to improve effectiveness of the system.
• Monitor benefit matrix to ensure compliance of implementation.
• Determine work procedures, prepares work schedules, and expedites workflow.
• Assign duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Study and standardize procedures to improve efficiency of subordinates.
• Maintain harmony among workers and resolves grievances.
• Keep leadership informed on a timely basis of any undue variance from expected results.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
• Be a representative of HR in working with the local labor authorities and HR community in relevant matters of compensation & benefit.
• Ensure the processing of new hires, temporary employees, transfers, promotions and terminations in a timely and accurate manner.
• Develop new policies and internal controls to ensure the accuracy of data and compliance with applicable standards and specifications.
• Prepare reports, all recruitment advertising; the budget for assigned area and recommends procedures to enhance the recruitment and employment processes.
• As needed, support acquisition integration and other projects as assigned.

** Qualifications:
• Working location base in Phu Quoc, Kien Giang.
• Bachelor degree.
• Minimum 4 years of experience as HR manager position, experience in the hospitality/casino, resort complex with international environment is referral.
• Very good at C&B, Payroll, Budget, Business & Analysis.
• Strong management and leadership skill.
• Good connection & relations with local authorities of insurance & personal income tax.
• Strong HR systems and process acumen.
• Experience in HR system set up or upgrade project preferred.
• Significant experience in hiring & selection of executive levels, having good network and connection in hospitality manning resources.
• Ability to communicate fluently in the English and Vietnamese language of the workplace both verbally and nonverbally.
• Exceptional and professional communication & presentation skills, both oral and written.
• Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
• Well organized, multitask, detail oriented, problem solving.
• Must present a well-groomed appearance.
• Ability to act and understand a sense of urgency.
• Must be able to work self-directed, handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines with particular attention to detail.
• Excellent guest service skills. Must have the ability to respond to handle difficult or stressful situations with tact and diplomacy.
• Microsoft knowledge is required, good at excel is compulsory.

- Attractive salary and bonus
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Professional, dynamic working environment

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