HR Manager

1) Recruitment, Hiring and Orientation Processes
• Oversee and conduct the recruitment and hiring process for all showrooms (if any). Provide “hands-on” support to departmental managers to ensure uniformity with regard to dealership hiring practices.
• Lead activities to ensure continuous improvement of recruitment and hiring processes.
• Develop systems and processes to insure fair, legal and effective selection of dealership personnel, including establishing recruitment sources, conducting field recruiting, and developing advertising strategies.
• Responsible for the New Employee Orientation and Training Program to ensure that all personnel are properly introduced to all departments and activities throughout the dealership.

2) Employee Training, Development and Retention
• Facilitate all dealership wide, departmental and individual training and development.
• Assist managers in developing and monitoring developmental plans for individuals in their departments.
• Ensure adequate facilities and resources are available to support the dealership wide training plans.
• Conduct periodic employee feedback sessions to assess employee morale and job satisfaction.
• Work with General Director and Owners to implement strategies for improving employee commitment and loyalty.
• Provide “hands-on” support to General Director in maintaining an Employee Recognition Process in order to recognize and reward excellence within the dealership.

3) Compensation and Benefits
• Work with Owners and General Director to maintain a competitive compensation and benefits package that has an acceptable cost structure for the dealerships.
• Ensure that pay and incentive plans are structured to reward performance that supports dealership goals.
• Serve as liaison, between the dealership and the benefits company, regarding employee benefit package.

4) Performance Management Processes
• Ensure an effective Employee Performance Management Process is applied consistently throughout the dealership. The process includes establishing individual performance goals, periodic performance reviews, year-end performance review and a coaching process for employees not performing at an acceptable level.
• Ensure training and development processes are aligned with the Performance Management Process.
• Act as a liaison for managers and employees when working on performance or behavioral improvement plans as well as assisting employees with conflict resolution.
• Coach owners and managers on how to maintain a high performance, high job satisfaction work environment.

5) Safety, Compensation
• Ensure Safety and Health processes meet organization objectives and regulatory compliance.
• Responsible for implementing pro-active safety practices throughout the dealership.
• Maintain records for all work injury claims.
• Oversee and manage any employee’s Compensation claims.

6) Administrative
• Maintain central location for all Standard Operating Procedures (SOP’s), job descriptions and organization charts.
• Maintain and update the Employee Handbook, which outlines the policies, procedures and benefits available to employees and to provide a framework for employees to resolve employment situations in a fair and consistent manner.
• Maintain all required employment records in compliance with regulations and in a secure location.
• Maintain employee rosters and communication directories.

Supervisory Responsibilities
• Report to General Director
• Work with Director, managers to determine compensation levels for all employees to ensure consistency across the dealerships and the local market.
• Assist managers and supervisors in improving their leadership skills.
• Set human resources policies and procedures for dealership subject to approval by the owner(s).
• Review all year-end performance reviews to ensure consistency across departments.
• Assist managers in handling conflicts between individuals and departments of the dealership.

• 5 years of experience in same position
• University graduated
• Excellent customer service skills
• Good time management skills with the aptitude of meeting all targets
• Spoken and written fluently in English
• Computer literate in MS word, excel and other programs
• Self-motivated and resourceful with the proven ability to multi-task
• Good interpersonal and teamwork skills

- Salary + commission + quater bonus + mobile and transporation allowance + 13th salary
- UIC Health & Accident insurance for family members (5 members)
- Shool fee allowance for 2 kids

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