Help-Desk Engineer
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 124 lượt xem
Ngày cập nhật: 07/01/2019
Thông Tin Tuyển Dụng
Mô tả công việc
As a Help-Desk Engineer, you will be part of our IT Service team to help troubleshoot problems in our network of more than 200 workstations. You will work on:
› Serve as the first point of contact for internal customers seeking technical assistance over the ticketing system
› Perform remote and onsite troubleshooting through diagnostic techniques and pertinent questions
› Determine the best solution based on the issue and details provided by customers
› Install and configure computer hardware operating systems and applications
› Troubleshoot system and network problems, diagnosing and solving hardware or software faults
› Replace parts as required
› Ensure protection of computer facilities (organize and maintain safety of access security control and virus protection)
› Support the roll-out of new IT devices and applications
› Direct unresolved issues to the next level of support personnel
› Implement upgrade, extension, and renewal facilities
Your mission includes delivering professional and timely services in relation with all office IT-infrastructure.
› Serve as the first point of contact for internal customers seeking technical assistance over the ticketing system
› Perform remote and onsite troubleshooting through diagnostic techniques and pertinent questions
› Determine the best solution based on the issue and details provided by customers
› Install and configure computer hardware operating systems and applications
› Troubleshoot system and network problems, diagnosing and solving hardware or software faults
› Replace parts as required
› Ensure protection of computer facilities (organize and maintain safety of access security control and virus protection)
› Support the roll-out of new IT devices and applications
› Direct unresolved issues to the next level of support personnel
› Implement upgrade, extension, and renewal facilities
Your mission includes delivering professional and timely services in relation with all office IT-infrastructure.
Yêu cầu ứng viên
You hold an IT certificate or other equivalent diploma and have at least 2 years of experience on:
› Basic User & Group Active Directory;
› Knowledge of desktop operating system: Linux, Windows desktop and Mac OS;
› Good problem solving, analytical and evaluative skills;
› Self-study and self-learning on new technology and willing to improve on technical skills;
› Having experience with database (i.e. SQL, Oracle) would be a plus.
› Good reading skills in English are essential for the job
Your strengths include:
› A service-oriented mind
› Strong team spirit
› An ability to adapt to different demands
› An autonomy in work
› A high working discipline
If you are open, a team player and motivated to develop your skills further “on the job“, ELCA is the place for you.
› Basic User & Group Active Directory;
› Knowledge of desktop operating system: Linux, Windows desktop and Mac OS;
› Good problem solving, analytical and evaluative skills;
› Self-study and self-learning on new technology and willing to improve on technical skills;
› Having experience with database (i.e. SQL, Oracle) would be a plus.
› Good reading skills in English are essential for the job
Your strengths include:
› A service-oriented mind
› Strong team spirit
› An ability to adapt to different demands
› An autonomy in work
› A high working discipline
If you are open, a team player and motivated to develop your skills further “on the job“, ELCA is the place for you.
Quyền lợi được hưởng
- Attractive package, 18 days of leaves, Flexible, Health insurance
- On-the-job learning, Support to grow and develop
- Travel opportunities to Switzerland
- On-the-job learning, Support to grow and develop
- Travel opportunities to Switzerland
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
ELCA INFORMATION TECHNOLOGY (VIETNAM) LIMITED
Melody-2 Tower, N1 Dien Bien Phu, Ward 25, Binh Thanh District
Người liên hệ: Human Resources Department
Melody-2 Tower, N1 Dien Bien Phu, Ward 25, Binh Thanh District
Người liên hệ: Human Resources Department
With a team of more than 800 Consulting and IT experts, ELCA is Switzerland’s biggest independent IT company leading in the fields of IT Business Consulting, software engineering, system integration and application maintenance/hosting. ELCA is particularly active in the finance and insurance sectors, in health care, public services, the event ...Chi tiết
With a team of more than 800 Consulting and IT experts, ELCA is Switzerland’s biggest independent IT company leading in the fields of IT Business Consulting, software engineering, system integration and application maintenance/hosting. ELCA is particularly active in the finance and insurance sectors, in health care, public services, the event industry, retail and the transport sector. We have specific expertise in a number of core technologies (eg. Java and .Net) and while we are experts for standard products by our strategic partners, we are a leader in software engineering and tailor-made solutions. At ELCA, we strive for the highest quality and put our full energy into each challenge to literally "make it work". In order to keep our solutions at the cutting edge of technology, we foster relationships with internationally leading universities and are heavily involved in research and development. Today, the ELCA Group comprises ELCA Informatique SA and SecuTix SA with headquarters in Lausanne and branches in Bern, Geneva and Zurich, Paris, Madrid, London and Ho Chi Minh City in Vietnam (offshore development). ELCA Vietnam was established in 1998 and we are strongly expanding our workforce of already more than 220 engineers working exclusively for projects in Switzerland. Why You'll Love Working Here: - Very attractive package, 18 days of leaves, - Professional working environments with young and motivated teams - Extensive coaching and training - Projects using state-of-the-art technologies and Agile methodologies - CMMI ML 3 since 2007 - Flat hierarchies and cross-divisional collaboration - Comfortable workplace - Many travel opportunities to Switzerland For more information, please visit our website at: https://www.elca.vn or http://www.secutix.com Ẩn chi tiết
Bạn đang xem tin việc làm Help-Desk Engineer trong ngành được tuyển dụng tại bởi ELCA INFORMATION TECHNOLOGY (VIETNAM) LIMITED. ELCA INFORMATION TECHNOLOGY (VIETNAM) LIMITED đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Help-Desk Engineer cách đây lúc 20/03/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
ELCA INFORMATION TECHNOLOGY (VIETNAM) LIMITED
Địa chỉ: Melody-2 Tower, N1 Dien Bien Phu, Ward 25, Binh Thanh District
Quy mô: 100-499 nhân viên
Việc làm tương tự
Help-Desk Engineer
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ