Head of Security & Operational Resilience

DHL Customers
• Provide professional security and support

Country Management
• Advise country management of any changes and recommended counter measures
• Provide direction, support and advice on security, BCM, occupational health & safety matters
• Advise on any security, BCM, occupational health & safety related changes and recommend security, occupational health & safety practices to ensure policies and business needs are met to specifications.
• Role of Country BCM coordinator

Security Vendors, Security Consultants, Private investigators
• Source appropriate security vendors and consultants with respect to the purchase of security equipment, undertaking of investigations, etc
• Monitor and audit the security services provided and maintain a monthly performance report

Law Enforcement, Security Officials, Local Authorities & Regulatory Bodies, Security Consultants, Private Investigators
• Establish professional liaison to ensure strong links are maintained between DHL and such authorities

DHL Legal Representatives.
• Maintain close working relationship

All DHL country Staff
• Enlist the support of all DHL staff to ensure that DHL’s environment is safe, secured and compliant to occupational health & safety standards

Security Managers at other DHL locations
• Liaise closely to ensure a cohesive and effective security, BCM and OHS strategy.

Occupational Health & Safety Managers at other DHL locations
• Liaise closely to ensure a cohesive and effective compliance to DPDHL regional/global occupational health & safety manual and standards.

Regional Office
• Provide regular updates on Security, BCM and H&S issues
• Ensure compliance to regional Security, BCM and H&S policies and procedures

Driving Security, BCM & Occupational Health & Safety Excellence
• Develop, implement and monitor policies, procedures and security, BCM, occupational health & safety practices to safeguard DHL employees, customers’ shipments, DHL assets and information against loss, damage or incident.
• Co-ordinate country security, BCM, occupational health & safety activities and ensure compliance of DHL staff and sub-contractors with security procedures as specified in the Regional Security Policy and Procedures Manual and Occupational Health & Safety Standards.
• Conduct security, BCM, occupational health & safety audits (and assist other audit teams e.g. TSP), both proactively and reactively to assess the effectiveness of security, occupational health & safety practices and procedures at country sites.
• Co-ordinate the implementation of stipulated and other relevant Security and BCM training programmes for country personnel and in particular DHL specific training programmes such as SAFE.
• Conduct Security & Safety related investigations and other enquiries as required.

Security, BCM & Occupational Health & Safety related Networking
• Developed extensive contacts with Security personnel and Occupational Health & Safety Practitioners in a variety of industries, including the airfreight /airline industry as well as local law enforcement and regulatory agencies.
• Develop and maintain extensive internal contacts within DHL as security of the shipment in DHL custody is an end-to-end process

Security, BCM, Occupational Health & Safety Incident Database – Information Management
• Provide input and participate in the reporting of security, BCM, occupational health & safety incidents into the database
• Prepare and analyse the database information for the production of regular reports on shipment and other security incidents, including Dangerous Goods as well as any occupational health & safety incidents. Where appropriate, recommend and initiate actions to investigate and resolve significant security, occupational health & safety incidents as they occur.

External security, BCM, occupational health & safety analysis
• Maintain a current threat and risk analysis by systematic analysis of national and international events, criminal, BCM and occupational health & safety trends.
• Incumbent has no direct reports and authority over country line and functional personnel. Nevertheless he/she must be able to demonstrate ability to influence decisions/actions through provision of value-added inputs into the organisation’s business processes.

- High knowledge and experience in transportation & supply chain security;
- 3-5 years of work experience in the security environment;
- Well adept in occupational health and safety; Certified OHSAS practitioner, preferred;
- ISO, BCM knowledge preferable
- High degree of integrity and good communication skills;
- Analytical thinking and systematic problem solving;
- Basic knowledge of finance and administration;
- High degree of cultural competency in the respective country.

- 13th salary + annual bonus
- Additional Insurance
- Laptop

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