Head of Resource Management (Workforce Planning)

Main Objective: The Head of RMO is responsible for finding qualified resources, developing resources, fulfill resources requests for projects and best utilize resources for the company.

As Head of RMO
- Be responsible for recruitment plan
- Plan and coordinate all software development resource across divisions to best us resources’ talents, being escalation point for all resource issues.
- In charge of strategic SD workforce planning, resource rotation planning
- Build yearly software development resource plan for the whole company.
- To co-ordinate with other parties such as clients, delivery, technical department, vendors etc. to make sure that the resource meet clients’ requirements & satisfaction.
- To support presale to check for resource availability, validate resource model and plan training for resources if needed.
- To manage resource planning teams to manage resource bench and allocate resources to projects.
- Oversee resource allocation process
- To propose to the BOD on non-technical improvements
- To produce activity reports for all operations of the RMO (monthly, weekly & ad-hoc).
- To strictly follow all processes and procedures established by the company in compliance with ISO 9001 & CMM standards
- To participate in the yearly evaluation for all resource within the division.
- Develop resources:
+ Training: Help CTO, LMs, HR and training department to identify training needs, define direction, plan and observe the implementation; plan the training schedule for all the resources to support people growing
+ Help HR to provide orientation for people in career development/support in changing career path
+ Help HR and LMs to define KPI, performance/salary review scheme, processes
+ Plan and perform checkpoint review, performance review and salary review for people in RMO management
+ Work with Technology team to define direction to develop competences
+ Work with CTO to plan for technical certificates
- Retain resources:
+ Participate to define policies/procedures to encourage and retain people
+ Be escalation point for all resource assignment issues
- Allocate/Utilize resources:
+ Co-ordinate with other divisions and parties such as clients, delivery, technology, etc. to make sure that the allocated resource meet requirements & satisfaction
+ Allocate resources to projects when having resource request
+ Be responsible for resource utilizations
+ Work with vendors to fulfill resource requests
- Manage resource information:
+ Manage the certificate database, manage and maintain the information on who have what certificates for people under the RMO management.
+ Manage skill inventory

Education, training qualifications:
- University degree, preferably in IT field
- IT knowledge-base, and current IT technologies

Experience:
- Experienced in a management position in international software firms, with at least 5 year experience in resource management and/or planning or equivalent senior manager position.
- Experience in working with international clients and on/off shore engagement model
- Experience in managing and coaching project managers

Skills:
- Strong leadership & team management skills
- Excellent Problem solving skills
- Excellent Training, Coaching skills.
- Excellent Communication skills
- Excellent Planning, Budgeting and Forecasting skills
- Demonstrate excellent inter-personal skills.

Other Requirements:
- High sense of organization and responsibility, demonstrate “can do” working attitude
- Demonstrate excellent adaptability, flexibility, and mobility
- Demonstrate excellent internal relationship skills
- Fluent in English

- 13th salary + Yearly performance bonus
- Premium Healthcare Package
- Intensive Training & Development Program

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp