Head Of Marketing Technology & Customer Experience Design
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 127 lượt xem
Ngày cập nhật: 17/03/2020
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Trưởng nhóm
Ngành nghề: Tổ chức sự kiện/Quà tặng, Marketing/Quảng cáo, Ngân hàng/ Tài chính
Mô tả công việc
[INTEGRATION]
- Define the business requirements for marketing technology investments.
- Understand how to map business requirements to technology capabilities and not get distracted by bells and whistles and, if necessary, how to adjust existing business processes to take full advantage of these capabilities.
[MONITORING]
- Work with the Digital CX Center and other stakeholders to plan long-term marketing objectives and to build CX framework and select the appropriate technology to achieve those goals.
[TRAINING & SUPPORT]
- Serve as a technology liaison to the IT organization, sales, finance, product, customer service and other internal stakeholders.
- On a strategic level, identify common organizational, business process, data management and technology integration issues.
- On a tactical level, marshal the front-line development and systems integration resources to make a cross-organizational technology plan happen.
[MARKETING OPERATIONS]
- Understand and define management, measurement, accountability and ROI of CX-based marketing objectives.
- Know the priorities when it comes to tracking and measuring marketing performance and understands the technology capabilities required to act upon these priorities.
[RESEARCH & RECOMMENDATION]
- Serve as an internal champion for marketing technology initiatives.
- Help Marketers learn how to take advantage of new tools; embrace data driven marketing; and adopt a culture that puts experimentation, measurement and analysis at the center of every campaign.
[TEAM MANAGEMENT]
- Manage, lead and coach respective team members for both personal & professional growth within the company.
- Provide related functions within Digital CX Center with valuable insights & contents to translate into competitive creative and transformative solutions.
- Define the business requirements for marketing technology investments.
- Understand how to map business requirements to technology capabilities and not get distracted by bells and whistles and, if necessary, how to adjust existing business processes to take full advantage of these capabilities.
[MONITORING]
- Work with the Digital CX Center and other stakeholders to plan long-term marketing objectives and to build CX framework and select the appropriate technology to achieve those goals.
[TRAINING & SUPPORT]
- Serve as a technology liaison to the IT organization, sales, finance, product, customer service and other internal stakeholders.
- On a strategic level, identify common organizational, business process, data management and technology integration issues.
- On a tactical level, marshal the front-line development and systems integration resources to make a cross-organizational technology plan happen.
[MARKETING OPERATIONS]
- Understand and define management, measurement, accountability and ROI of CX-based marketing objectives.
- Know the priorities when it comes to tracking and measuring marketing performance and understands the technology capabilities required to act upon these priorities.
[RESEARCH & RECOMMENDATION]
- Serve as an internal champion for marketing technology initiatives.
- Help Marketers learn how to take advantage of new tools; embrace data driven marketing; and adopt a culture that puts experimentation, measurement and analysis at the center of every campaign.
[TEAM MANAGEMENT]
- Manage, lead and coach respective team members for both personal & professional growth within the company.
- Provide related functions within Digital CX Center with valuable insights & contents to translate into competitive creative and transformative solutions.
Yêu cầu ứng viên
- BS in Business Administration (Marketing, Commerce, Finance concentration preferred), Data Science, Marketing Tech.
- In depth qualifications in data science & applied marketing is highly appreciated.
- 07 years of experience in customer related project management, marketing intelligence preferred.
- International exposures to tech-trending business solutions preferred.
- Marketing Applications: Configure, operate and integrate a wide range of in-house and SaaS applications.
- IT Operations: Understand cloud computing, including the integration of public, private and hybrid clouds, and liaising with IT staff to direct shared resources and capabilities
- Content Marketing: Understand the content marketing lifecycle, as well as related lead nurturing, lead scoring, content management and content delivery activities.
- Digital Marketing: Experience with email, mobile, web and other digital media, including marketing campaign best practices
- Technology Selection: Document business requirements and expected outcomes, and mapping these to appropriate technology through a vendor/solution approval process.
- Web Mechanics: Possess thorough and up-to-date understanding of web publishing systems, web development and related capabilities.
- Software development: Possess general knowledge of relevant application frameworks, programming languages and development methodologies.
- Must be fluent and articulated in Vietnamese & English communications.
- Sound project management, analytical skills
- Proficiency in presentation, office & creative software
- Pro-activity & good leadership
- In depth qualifications in data science & applied marketing is highly appreciated.
- 07 years of experience in customer related project management, marketing intelligence preferred.
- International exposures to tech-trending business solutions preferred.
- Marketing Applications: Configure, operate and integrate a wide range of in-house and SaaS applications.
- IT Operations: Understand cloud computing, including the integration of public, private and hybrid clouds, and liaising with IT staff to direct shared resources and capabilities
- Content Marketing: Understand the content marketing lifecycle, as well as related lead nurturing, lead scoring, content management and content delivery activities.
- Digital Marketing: Experience with email, mobile, web and other digital media, including marketing campaign best practices
- Technology Selection: Document business requirements and expected outcomes, and mapping these to appropriate technology through a vendor/solution approval process.
- Web Mechanics: Possess thorough and up-to-date understanding of web publishing systems, web development and related capabilities.
- Software development: Possess general knowledge of relevant application frameworks, programming languages and development methodologies.
- Must be fluent and articulated in Vietnamese & English communications.
- Sound project management, analytical skills
- Proficiency in presentation, office & creative software
- Pro-activity & good leadership
Quyền lợi được hưởng
- 13th month salary
- 15 - 20 days
- KPI Bonus 3 - 5 month salary
- 15 - 20 days
- KPI Bonus 3 - 5 month salary
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
FE Credit
REE Tower, 9 Doan Van Bo, District 4, Ho Chi Minh City
Người liên hệ: Mr. Trâm
REE Tower, 9 Doan Van Bo, District 4, Ho Chi Minh City
Người liên hệ: Mr. Trâm
We were founded as Consumer Finance Division of Vietnam Prosperity Joint-Stock Commercial Bank (VPBank). In 2015, we successfully transferred to an independent company with the Brand FE CREDIT. Since then, we continuously have been enlarging and taking the leadership of consumer finance market in Vietnam. Our success is built on ...Chi tiết
We were founded as Consumer Finance Division of Vietnam Prosperity Joint-Stock Commercial Bank (VPBank). In 2015, we successfully transferred to an independent company with the Brand FE CREDIT. Since then, we continuously have been enlarging and taking the leadership of consumer finance market in Vietnam. Our success is built on serving the best sake of our customers; we are keen on designing new products with add-on values to customers with our philosophy of Fast and Easy. We have long nourished the determination to professionalise our operations. We embrace a strong organisational culture with a shared aspiration and values which allows us to act as a united and focused company. FOCUS – UNITY – SIMPLICITY – OWNERSHIP See yourselves in a new light In essence of joining our company, you will be given the scope to seize every opportunity and helped to acquire specific competencies you’ll need to succeed either you wish to go wide or go deep. Our company prides ourselves on our underpinned principle of nurturing people in not only HR policies but also in our culture. We value innovations and we need people to work on initiatives and carry on our business vision of operating excellence and market leadership. Alongside with these, we believe our staff members deserve a good working condition, so that in addition to social health insurance you will be accessible to health and accident insurance and will be eligible to join in team building every year. We also value your efforts; for this reason, we give you both financial and non-financial rewards such as: KPI bonus, Best Initiatives, Best performer or Best manager of the year, etc. COMPANY'S BENEFITS Financial support: - Probation with full salary - Lunch allowance - Wedding support - Family funeral support - 13th month salary + KPIs bonus - Performance rewards and awards Insurance: - Accident insurance - Health insurance Events and activities: - Christmas - Year End party - Team Building - Family Day - Sport Day Ẩn chi tiết
Bạn đang xem tin việc làm Head Of Marketing Technology & Customer Experience Design trong ngành được tuyển dụng tại bởi FE Credit. FE Credit đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin Head Of Marketing Technology & Customer Experience Design cách đây lúc 15/04/2020 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
FE Credit
Địa chỉ: REE Tower, 9 Doan Van Bo, District 4, Ho Chi Minh City
Quy mô: Hơn 10000 nhân viên
Việc làm tương tự
Head Of Marketing Technology & Customer Experience Design
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ