HCM - IT Executive (Etp)

- Set up a POS machine for stores including installation software, operating system, ETP POS application, SQL, barcode scanner, Receipt printer, cash register drawer, ETC...
- Resolving software and hardware problems within Windows’ devices, applications and ETP POS Applications (Level 1 support).
- Exposure to a wide variety of software applications including MS Office, MS Outlook, Adobe Reader, Skype, Antivirus tools, VPN tools, ETC.
- Make sure to perform latest updates of ETP POS to all stores.
- Support users related to software applications, data.
- Respond quickly and prioritize Helpdesk requests to provide quality, timely, and accurate end-to-end support of any issues.
- Provide outstanding in-person, telephone, written, and remote support to our users.
- Stay up to date on available software and applications applicable to the corporate and project needs.
- Other duties may be assigned.
- Direct report to ETP Team Leader.

- Education: College/University degree in Computer Science or related fields.
- Experience:
+ At least 2 years of system support experience in medium to large enterprises.
+ Proven experience and possess a good understanding of enterprise business processes.
+ Be resilient in pushing through system changes and gathering support to ensure prompt project delivery.
- Specific knowledge:
+ Knowledge of Microsoft SQL 2008 and 2012 (Backup, Restore, Simple queries…).
+ Knowledge of TCP/IP protocol.
+ CCNA certificate is a plus.
- Other requirements
+ Able to work independently and as a team, highly motivated and goal-oriented individual
+ Good collaboration skills.

- 13th month salary
- Attractive salary: 10 - 12 million (according to capacity)
- Tet bonus, KPI bonus
- Annual salary increase consideration
- The regimes of social insurance, health insurance and unemployment insurance comply with the provisions of law
- 12 days off / year
- Get health care
- Team building, exciting sports and entertainment programs

- Job application.
- Curriculum vitae.
- Household registration, identity card and health certificate.
- The relevant qualifications.