GTE Compliance Officer
Mức lương: 7-10 triệu
Đã hết hạn nộp hồ sơ - 141 lượt xem
Ngày cập nhật: 29/01/2020
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Hành chính/Văn phòng, Dịch vụ khách hàng, Marketing/Quảng cáo
Mô tả công việc
1. Overview and Objectives of the Position:
The GTE and Compliance Officer will be required to assist the Admissions and Compliance Manager in Application Processing and Genuine Temporary Entrant checks for the Navitas business units, with a view to ensure timely processing of quality applications while focusing on increased conversions.
2. Key Relationships:
• College Staff Members
• Partner Agents
• Students
• Admissions & Compliance Team
• Market Managers
• Regional Manager
3. Principal Accountabilities:
Application Processing
• Act as the first and main point of contact for application processing and forward complete application pack to relevant Business Unit for processing, after ensuring that forms are complete and correct
Pre-screening
• Conduct pre-screening checks and interviews for all applications from all agents to ensure that only quality applications are processed.
Liaise with Colleges, Agents and Students
• Assist Colleges in obtaining any missing/additional documents from students and agents in order for offers/COE’s/CAS’s/LOA’s to be issued in a timely manner
• Conduct follow up calls to students, Business Units and agents
Record Keeping
• Maintain records of all applications processed by Navitas by agent and College
• Update the status for each student from the application submission to visa approval/refusal
Reporting
• Produce reports as and when required for Admissions and Compliance Manager in terms of application statistics and student updates
E-Marketing/Online enquiry management
• Respond to all online/website enquiries within 24 hours of receiving
The GTE and Compliance Officer will be required to assist the Admissions and Compliance Manager in Application Processing and Genuine Temporary Entrant checks for the Navitas business units, with a view to ensure timely processing of quality applications while focusing on increased conversions.
2. Key Relationships:
• College Staff Members
• Partner Agents
• Students
• Admissions & Compliance Team
• Market Managers
• Regional Manager
3. Principal Accountabilities:
Application Processing
• Act as the first and main point of contact for application processing and forward complete application pack to relevant Business Unit for processing, after ensuring that forms are complete and correct
Pre-screening
• Conduct pre-screening checks and interviews for all applications from all agents to ensure that only quality applications are processed.
Liaise with Colleges, Agents and Students
• Assist Colleges in obtaining any missing/additional documents from students and agents in order for offers/COE’s/CAS’s/LOA’s to be issued in a timely manner
• Conduct follow up calls to students, Business Units and agents
Record Keeping
• Maintain records of all applications processed by Navitas by agent and College
• Update the status for each student from the application submission to visa approval/refusal
Reporting
• Produce reports as and when required for Admissions and Compliance Manager in terms of application statistics and student updates
E-Marketing/Online enquiry management
• Respond to all online/website enquiries within 24 hours of receiving
Yêu cầu ứng viên
* Knowledge, Skills and Experience
• Fresh business graduate with approximately 2 to 3 years of work experience in customer services and compliance
• Demonstrate high level of customer service orientation
• High proficiency in verbal and written English
• High developed interpersonal and communication skills
• Proven ability to work effectively in an internationally diversified team
• Proven track record of high levels of time management
• Experience in managing compliance, ideally with regards to university admissions
• Demonstrate innovative thinking and proactive work habits including attention to details
• Demonstrate proven ability of record keeping, management and sophisticated reporting
* Key Performance Indicators
• Attention to Details
• Time Management
• Excellent Communication and Verbal Skills
• Ability to work under pressure
• Meet Deadlines
• Maintain quality and follow compliance policies
• Fresh business graduate with approximately 2 to 3 years of work experience in customer services and compliance
• Demonstrate high level of customer service orientation
• High proficiency in verbal and written English
• High developed interpersonal and communication skills
• Proven ability to work effectively in an internationally diversified team
• Proven track record of high levels of time management
• Experience in managing compliance, ideally with regards to university admissions
• Demonstrate innovative thinking and proactive work habits including attention to details
• Demonstrate proven ability of record keeping, management and sophisticated reporting
* Key Performance Indicators
• Attention to Details
• Time Management
• Excellent Communication and Verbal Skills
• Ability to work under pressure
• Meet Deadlines
• Maintain quality and follow compliance policies
Quyền lợi được hưởng
- Work for an ASX 200 organisation with a global footprint
- Develop your career in a collegial and supportive environment
- Develop your career in a collegial and supportive environment
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
NAVITAS VIỆT NAM
Người liên hệ: HR DEPT
Người liên hệ: HR DEPT
About Navitas Navitas is a leading global education provider that delivers an extensive range of educational services to over 80,000 students annually through more than 120 institutions in 31 countries. We are proud to be an ASX 200 listed organisation and strive for continuous growth and excellence with students at ...Chi tiết
About Navitas Navitas is a leading global education provider that delivers an extensive range of educational services to over 80,000 students annually through more than 120 institutions in 31 countries. We are proud to be an ASX 200 listed organisation and strive for continuous growth and excellence with students at our forefront. With a large diversified global footprint, Navitas are committed to improving lives through education, passion for student outcome and growth through conviction and rigour. Teaching and students are at the heart of what drives us. We are proud of our graduates, teachers and support staff and excited about our future, and the future of delivering accessible and effective education. Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients. We encourage applications from candidates with disabilities, of all ages and genders, and diverse community groups. Ẩn chi tiết
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NAVITAS VIỆT NAM
Địa chỉ:
Quy mô: 100-499 nhân viên
Việc làm tương tự
GTE Compliance Officer
Mức lương: 7-10 triệu | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ