Golf Sales Manager

Position Summary:

This role is responsible for research, propose sales plans, providing administrative and function support for the Sales department. Respond to inquiries and problems in an efficient, courteous and professional manner to achieve the highest guest satisfaction while complying with all The Bluffs Ho Tram Strip policies

Responsibilities:
• Research, propose plans to improve quality business performance sales practical experience
• Male sale plan and support team to reach the target
• Update and increase client current list.
• Greets scheduled visitors and directs them to appropriate area or person.
• Promote awareness of brand image internally and externally.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
• Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Maintains business relationships with clients and provides excellence in customer service.
• Coordinate reservation confirmations for special golf bookings, events, and tournament.
• Coordinate selling of all services of the integrated resort.

• 02-04 years of working experience required, golf or hospitality industry preferred.
• One year department experience preferred
• College/ University degree is required.
• Proven experience with computers, sales system and business software.
• Must present a well-groomed appearance.
• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is required.
• Strong communication skills, both oral and written. Must be able to prepare effective written reports.
• Demonstrated record of superior guest service.
• Previous experience in planning of meetings, conventions, and events required.
• Knowledge of sales, service, use of facilities and function space required.
• Demonstrated strong organizational and time management skills.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Excellent decision-making, problem-solving and follow up skills.
• Ability to respond to and handle difficult or stressful situations with tact and diplomacy.
• Strong understanding and appreciation of the concept of luxury and hospitality.

- Service Charge
- Annual Health Check
- Shuttle Bus

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