Gateway Operations Manager

- Gateway Operations Management
 Maintain properly allocated manning resources in accordance with shipment volumes, adequate staff skills levels and a safe working environment.
 Solve problems and take corrective actions as dictated by operational contingencies.
 Evaluate procedures and methods to achieve optimum service and cost performance; participate in Gateway quality policy and initiatives e.g. ISO.
 Maintain a safe, clean and fair working environment for all employees.
 Manage the security of the facility and operating systems within DHL network security policy; negotiate with contractors and monitors security status of facility.
 Maintain good working relationships with all external parties.
 Ensure day to day running of the physical shipment handling.
 Ensure all inbound & outbound shipments are sorted & loaded according to agreed guidelines to ensure TT standards & cost targets can be met.
 Provide guidance and approve shift-plans, procedural changes, minor operation changes and general organization changes within the function.
 Provide guidance and approval for purchases as per agreed guidelines.

- Gateway Operations Team Management
 Organise appropriate shifts through Duty Supervisors
 Ensure gateway staff maintains a professional image to both internal & external contacts.

+ 5 years operations experience, preferably within transportation or logistics industry, with at ideally 2 years at management level
+ Software skills (Word, Excel, PowerPoint, etc.) (preferable)
+ Communication skills (English), spoken and written

- 13th payment and Annual Bonus
- Premium Health care plan for individual and family member
- 21 Annual Leave days

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