Furniture Divisional Merchandise Manager

Job Accountabilities
• Familiarize with the market attributes and understand client’s preference. Constant market research to collect data or information (e.g. competitor activities) for sending to clients.
• Track on monthly booking & shipment status of the division to justify the head count balancing and keep business growing.
• Budgeted preparation - forecast business turnover; business initiation for the subsequent year.
• Planning business trip to visit clients for business promotion.
• Source new potential vendors on furniture and identify other product opportunities for clients so as to drive more business.
• Supervise and guide a team of merchandisers to meet client’s needs and expectation.
• Educate and update vendors on company policies like Social Compliance, Country of Origin and buyer’s individual requirement so as to ensure legitimate working procedures while satisfying customer’s needs.
• Set goals and organize subordinates to accomplish them on time.
• Understand and interpret systems/policies laid down by senior management to subordinates to facilitate understanding and compliance.
• Develop and coach subordinates to reach a higher potential and recognize their ability and strength.
• Negotiate with vendors on price & delivery issues to get the best interest for clients.
• Settle disputes between clients and vendors on claims while keeping their good business relationship.
• Identify current problems, foresee pitfalls and advise resolution to subordinates to maintain smooth workflow.
• Present problematic issues to client with proposed solutions.
• Prepare periodic reports covering market trends and activities and missed opportunities to clients and senior management.
• Consultation with senior management on manpower problems, merchandise strategies, and issues/claims from clients/vendors.
• Coordinate with other supporting departments like Technical, QA, Shipping, Finance & Administration, HR, MIS to ensure smooth workflow.

Job Requirements
• University Degree or higher.
• 10 years experience in furniture industry with at least 5 years experience at managerial level.
• Strong knowledge in furniture product manufacturing process and proven skills in market and vendor management.
• Knowledge in USA and/ or European market is required.
• Fluency in spoken & written English is prerequisite; Mandarin is an advantage.
• Good communication, leadership, negotiation and problem solving skills.
• Additional qualities of interpersonal skills, commitment and result driven are definitely a plus.
• Willing to travel frequently inside & outside Vietnam.

- Healthcare plan

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