Fulfillment Manager

Relies on the efficiency and effectiveness of our fulfillment centers. To deliver on our promise to consumers, we count on exceptionally talented, bright, and committed people. Currently, we’re seeking a warehouse manager to join our team and manage operations within our global fulfillment center. This professional multitasking expert will manage and oversee the receiving, handling, storing, picking, and packing activities within the warehouse, ensuring quality standards. You must achieve inventory accuracy, coordinate orders, and track shipping times, ultimately overseeing the fulfillment of millions of product orders every year.

Objectives of this Role
• Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping
• Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
• Oversee daily operations, while controlling and managing inventory and logistics
• Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
• Ownership of FFM cost P & L

Daily and Monthly Responsibilities
• Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
• Schedule and oversee warehouse team to meet the demands of the fulfillment center, and manage the flow and quality of work to maximize efficiency and minimize overtime
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed
• Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention
• Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers and air partners to ensure efficient delivery of packages

Skills and Qualifications
• 3+ years of experience in a warehouse lead role managing hourly employees
• Proficient knowledge of warehouse procedure and policy
• Excellent problem-solving skills and leadership qualities
• Ability to work with all levels of company staff
• Proficient computer skills.
• Outstanding leadership, organizational, multitasking and problem-solving skills.
• Strong people skills.
• Available to work extended hours.

Preferred Qualifications
• Lean knowledge is plus

- Generali 24/7 Insurance, health insurance and social insurance
- PeP Expert Training, First Choice Training, BGER Training and Functional Training held by experts
- Professional, dynamic international working environment

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