Fraud Analyst
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 95 lượt xem
Ngày cập nhật: 03/08/2019
Thông Tin Tuyển Dụng
Mô tả công việc
Position Objective:
Support the Detection and Prevention of fraud while balancing the customer experience and financial losses.
The main responsibilities are to perform the application and transaction fraud monitoring and establish contact with customers for notification and case resolution.
Principal Responsibilities
1. Perform timely review of flagged suspicious application and transactions.
2. Provide critical judgment when blocking / referring accounts to meet accuracy.
3. Participate in Fraud analysis to identify new trends and determine point-of-compromise and point-of-use merchants for immediate inclusion of data in relevant systems, e.g. AFEWS CPP/POC, POTS database and OLA fraud.
4. Perform outbound call/sms/letter to customer to verify said suspicious transactions.
5. Perform outbound call/sms/letter for card replacement due to account compromise as a prevention tool.
6. Ensure all alerts in AFEWS have been review and cleared.
7. Review all pending alerts in pending queue daily.
8. Update transaction detail into fraud Database for the fraud transaction detected.
9. Fraud reporting to Card Associations.
10. Able to work on a 24x7 shift.
11. Ensure that Ad hoc request from supervisor is handled properly.
12. Other tasks as assigned by the supervisor and the management
Support the Detection and Prevention of fraud while balancing the customer experience and financial losses.
The main responsibilities are to perform the application and transaction fraud monitoring and establish contact with customers for notification and case resolution.
Principal Responsibilities
1. Perform timely review of flagged suspicious application and transactions.
2. Provide critical judgment when blocking / referring accounts to meet accuracy.
3. Participate in Fraud analysis to identify new trends and determine point-of-compromise and point-of-use merchants for immediate inclusion of data in relevant systems, e.g. AFEWS CPP/POC, POTS database and OLA fraud.
4. Perform outbound call/sms/letter to customer to verify said suspicious transactions.
5. Perform outbound call/sms/letter for card replacement due to account compromise as a prevention tool.
6. Ensure all alerts in AFEWS have been review and cleared.
7. Review all pending alerts in pending queue daily.
8. Update transaction detail into fraud Database for the fraud transaction detected.
9. Fraud reporting to Card Associations.
10. Able to work on a 24x7 shift.
11. Ensure that Ad hoc request from supervisor is handled properly.
12. Other tasks as assigned by the supervisor and the management
Yêu cầu ứng viên
Position Requirement
- Good knowledge in fraud and credit risks
- Strong analytical and probing skills
- Excellent communication skills
- Able to work with minimum supervision.
- Good knowledge in fraud and credit risks
- Strong analytical and probing skills
- Excellent communication skills
- Able to work with minimum supervision.
Quyền lợi được hưởng
- Premium Healthcare plan
- Training & development program
- Professional and active working environment
- Training & development program
- Professional and active working environment
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
CITIBANK N.A IN VIETNAM
About Citi Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, ...Chi tiết
About Citi Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. About Citi Vietnam Citi is the leading foreign bank in Vietnam with branches in Hanoi and Ho Chi Minh City and a nationwide partnership network that covers all of Vietnam’s 64 provinces. Citi combines its global presence and resources along with a large local footprint to offer innovative solutions to meet the evolving needs of our clients both in Vietnam and those looking to invest in Vietnam. Additional information can be found at www.citigroup.com or www.citi.com or www.citibank.com.vn With our business expansion, we are looking for outstanding and suitable candidates for the following position: Ẩn chi tiết
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CITIBANK N.A IN VIETNAM
Địa chỉ:
Quy mô: 500-999 nhân viên
Việc làm tương tự
Fraud Analyst
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ