Food & Beverage Manager

Job Summary – (Role Summary)
Tóm tắt công việc

• Manage the food and beverage operations of the hotel to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals.
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Essential Duties and Responsibilities – (Key Activities of the role)
Yêu cầu và trách nhiệm công viêc:

• Supervises the functioning of all Food and Beverage employees, facilities, sales and costs, to ensure maximum departmental profit is achieved
• Controls and analyses, on an on-going basis, in order to optimize the following:
o Quality levels of product and service
o Guest satisfaction
o Merchandising and marketing
o Operating costs
o Sanitation and cleanliness (hygiene)
• Coordinates and supervises the preparation, presentation and service of food products to ensure the highest quality at all times
• Establishes and maintains effective employee relations
• Supervises an coordinates pricing and preparation of menus, beverage and wine lists by taking into consideration such factors as:
o Local requirements
o Market needs
o Competition
o Trends
o Recipes
o Potential costs
o Availability of Food and Beverage products
o Merchandising and promotions.
• Coordinates with the Finance Manager to determine the minimum and maximum Food and Beverage par stocks. Approves all wine purchases and other Food and Beverage items in accordance with InterContinental Hotel Group quality and quantity standards
• Conducts weekly Food and Beverage meetings relating to, but not limited to, the following:
o Overall Food and Beverage financial results and profitability
o Projected business
o Operations results and problems
o Changes in procedures
o New management policies
o Quality improvement
o Sales improvement
o Productivity improvement
• Attends all other meetings as required by the administrative calendar
• Keeps and up-to-date standard recipe file for all Food and Beverage items to include:
o Sales history
o Sales mix
o Actual costs
o Potential costs
o Par stock
o Production time
• Implements a daily, weekly and monthly checklist for all Food and Beverage departments. Ensures proper follow-up to attain maximum quality and efficiency
• Keeps aware of trends, systems, practices and equipment in Food and Beverage preparation and service in the hotel and restaurant field through trade literature and actual visits
• Interacts with individuals outside the hotel including, but not limited to, clients, suppliers, government officials, competitors and other members of the local community
• Works with Human Resources on manpower planning and management needs
• Works with Director of Finance in the preparation and management of the Department’s budget
• Perform any other duties which may be assigned by the management from time to time.

Required Skills – Kỹ năng yêu cầu
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Good writing skills
• Leadership Skills

Qualifications –Bằng cấp
• Bachelor’s Degree or Diploma in Hotel Management, Food & Beverage, or related field.

Experience – Kinh nghiệm
• 4 years related experience, including supervisory experience, or an equivalent combination of education and experience

• Type and level of experience required may vary slightly based on size and complexity of operation
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