FMCG Supply Chain Coordinator & Shipping Document Controller

Reports to: Commercial Manager
Location: Ho Chi Minh City

Main Objective:

Maintain and update customer vendor schedules and report to the Commercial Management team on matters relating to amendments, removals, additions, lead times and delivery fulfilment.

Generate sales and shipping contracts and ensure all necessary documentation is completed, accurate and furnished to the customer in the required timeframes.

Manage customer’s scheduling and administrative enquiries efficiently and effectively.

Assist the Commercial Management team with company projects.

Key Responsibilities:

• • Utilize customer and internal vendor schedules to facilitate planning, contracting, scheduling, and delivery.
• Liaise with relevant departments to ensure that all shipments are finalized and delivered according to the vendor schedule.
• Work with relevant departments to effectively resolve contractual and vendor schedule discrepancies.
• Ensure any delays to shipments are communicated to Commercial management in a timely manner.
• Generate accurate and timely shipping documentation in compliance with local and destination shipping rules and regulations
• Timely dispatch of shipping documents and advice to customers
• Overseeing the arrangement of product samples.
• Assist accounts on matters relating to customer payments
• Send out weekly shipment update advice to customers
• Assist Commercial Management with special projects

KEY PERFORMANCE INDICATORS:
As outlined in the KPI document

JOB REQUIREMENTS:

Required Qualifications:

Bachelor’s degree or higher
Experience in a forecasting or demand planning role is preferred
Experience in administration and foreign trade is preferred

Required competencies:

Excellent attention to detail - Demonstrate thoroughness in completing a task with concern for all the areas that are involved in doing the task no matter how small. Check every minor detail that is required to complete a whole task or project.

Experience in dealing with a diversity of cultures - An ability and willingness to develop the necessary cultural sensitivity to work with and support customers, suppliers and colleagues from diverse cultures. A patient and flexible manner able to cope with frustrations that sometimes comes with working in a developing country.

Communicating ideas and information - Good verbal and non-verbal, written skills – Ability to communicate effectively with suppliers, colleagues and customers from non-English-speaking back grounds. Provide effective feedback to suppliers, colleagues and customers. Demonstrate strong ethics and professionalism at all times.

Organization and planning - Demonstrate strong time management skills, meticulous attention to detail and process control and planning skills.

Team development - Ability to build effective and positive working relationships with other team members.

Solving problems - Able to identify problems and take necessary actions to address issues.

- Attractive salary and bonus
- Social insurance, health insurance, unemployment insurance according to company law
- Good chance to study and develop career path stably

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