First Level Customer Support
Mức lương: 12-15 triệu
Đã hết hạn nộp hồ sơ - 304 lượt xem
Ngày cập nhật: 26/02/2019
Thông Tin Tuyển Dụng
Giới tính:Không yêu cầu
Bằng cấp:Chưa cập nhật
Làm việc tại:Bà Rịa - Vũng Tàu, Hồ Chí Minh, Khánh Hòa
Mô tả công việc
- Stay Online and Support Customers via Email, Chat, and Skype Call for non-technical issues.
- Attracts potential customers by answering product and service questions
- Resolves product or service problems by clarifying the customer's complaint and transferring to the right team for solving the problems; expediting correction or adjustment; following up to ensure resolution.
- Troubleshoot/Support simple issues using guides and instructions.
- Participate in weekly meetings.
- Takes ownership of assigned works.
- Analyze customer requirements and maintain documentation.
- Communicate with engineering team for solving problems.
- Attracts potential customers by answering product and service questions
- Resolves product or service problems by clarifying the customer's complaint and transferring to the right team for solving the problems; expediting correction or adjustment; following up to ensure resolution.
- Troubleshoot/Support simple issues using guides and instructions.
- Participate in weekly meetings.
- Takes ownership of assigned works.
- Analyze customer requirements and maintain documentation.
- Communicate with engineering team for solving problems.
Yêu cầu ứng viên
- FLUENT English reading, writing, speaking & listening skills.
- Patience and Details-Oriented
- Product Knowledge, Quality Focus, Problem Solving, Documentation Skills
- Resolving Conflict, Analyzing Information, Multi-tasking
- At least 1-year working experience.
- Must be willing to learn and constantly upgrade yourself.
- Must be able to communicate fluently in English with the customers.
- Pay attention to every detail/aspect of the work.
- Patience and Details-Oriented
- Product Knowledge, Quality Focus, Problem Solving, Documentation Skills
- Resolving Conflict, Analyzing Information, Multi-tasking
- At least 1-year working experience.
- Must be willing to learn and constantly upgrade yourself.
- Must be able to communicate fluently in English with the customers.
- Pay attention to every detail/aspect of the work.
Quyền lợi được hưởng
- Salary for the 13th month. Bonus based on your proficiency. Performance review with a salary review
- 14 Annual leave + 5 Children Sick leave
- Live and work from wherever you feel happiest.
- 14 Annual leave + 5 Children Sick leave
- Live and work from wherever you feel happiest.
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
BOOSTCOMMERCE
We are a distributed team of professional eCommerce experts backed by deep eCommerce development experience and driven by client success. We do what we do best: taking away all store owners’ headache of technical stuff so they can focus on their business. Located in three countries and working with customers ...Chi tiết
We are a distributed team of professional eCommerce experts backed by deep eCommerce development experience and driven by client success. We do what we do best: taking away all store owners’ headache of technical stuff so they can focus on their business. Located in three countries and working with customers from more than 100 countries, we are a remote first team. This culture allows us to invest in the best people without being limited by geography. We give you the freedom and responsibility to get your job done. Besides, we meetup continuously (online/offline) to connect everyone in the team and make sure that you get the necessary support to complete your work. If you are talented, responsible and love to work anywhere on this Earth, not just in the boring working space, come join us and let the journey begin. Our website: https://boostcommerce.net Ẩn chi tiết
Bạn đang xem tin việc làm First Level Customer Support trong ngành được tuyển dụng tại bởi BOOSTCOMMERCE. BOOSTCOMMERCE đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin First Level Customer Support cách đây lúc 28/03/2019 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
BOOSTCOMMERCE
Địa chỉ:
Quy mô: 10-24 nhân viên
Việc làm tương tự
First Level Customer Support
Mức lương: 12-15 triệu | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ