Events Coordinator

Summary / Objective

Each Kafnu Employee is above all the ambassador of first impressions at Kafnu and the focal person who actively helps build a healthy, productive and successful community of members and partners. He or she should bring their passion and curiosity for delivering indulgent service of the highest calibre and engage with members in a convivial environment.

Kafnu HCMC blends elements of Work/Play/Rest/Learn in to a dynamnic shared space concept.

This position is focused on Events Management and will support the Operations Manager. You will be measured on your ability to engage the members of Kafnu HCMC through various events and partnerships.

INDIVIDUAL SPECIFIC RESPONSIBILITIES

Events Management
Events are the keys to engagement at every Kafnu. The Events Coordinator will be expected to develop 2-5 events per week to engage the community and help develop their skills and enjoyment of Kafnu.
• Design, develop and report on events at Kafnu HCMC – blending elements of Work/Play/Rest/Learn.
• Curate promotional materials for events and introduce new members at regular events
• Support the planning and supervision of educational, professional and personal development events based on members’ needs and requests.
• Assist with set-up and breakdown of events, including ordering food and beverages

Eg. Workshop seminars, fire-side discussions on key topics, music performances etc.

Event Space Management
Kafnu both organizes members-only events and provides event space for outside companies / partners to organize theirs. The Events Coordinators are the key contact person for these events.
• Be the main event manager for your Kafnu attending to member requests or outside customer event needs
• Work with clients to provide a collaborative and enriching event experience to our members, their guests or likewise
• Ensure every event has the possibility of measurable positive interactions with community of members and the subject of events stays relevant to the community
• With the support of the team, set up and dismantle events
• Create accurate event reports and inform team about the sequence of events and their roles
• Advertise events on the digital signage and in direct interactions with members
• Form partnerships with relevant organizations to bring educational, professional and personal development topics to discuss at events
• Be the event MC when necessary at events
• Collect feedback from client or members after events



Community Engagement
• Develop relationships with members and proactively gather information on their needs to identify events & partnerships that could help them achieve their goals
• Work on community engagement initiatives designed to develop connections between members, including member introductions, event support and celebrating members’ successes and stories
• Generate and share content on Kafnu app for driving interest in the community and showcasing successes
• Find partners in the local community and city who could provide value adding services to members and thereby also learn and benefit from our member community
• Take regular pulse on the interests developing in the community and collect feedback on new initiatives both through first hand interactions and also with surveys and provide reports to Senior Community Manager

Operations
• Attend daily briefings
• Manage Nexudus, POS and other operating tools with every transaction or operational need
• Generate invoices and handle electronic payments and cash (if applicable) from members and users
• Follow event sales and produce daily reports to management
• Submit events receipts to the Operations Manager with expense reports

Requirements

• At least 4 years of event management experience across a range of different events
• Responsible for the development, management and reporting of events ranging from 10-200 attendees
• Be a people person, relationship builder and a problem solver
• Background in hospitality, lifestyle or private members club preferable
• Be passionate, personable, presentable and friendly
• Flexible and agile, can work within a fast moving environment and make quick, correct decisions while on the go.
• Strong language abilities in English and Vietnamese

- Paid leave is given
- Team events and team building activities
- F&B is on site

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