Events and Engagement Coordinator

THE ROLE
The Coordinator, Events and Engagement is responsible for coordinating marketing and recruitment based activities specifically designed to raise awareness for RMIT University Vietnam and engage with prospective students, parents and stakeholders.

KEY RESPONSIBILITIES
Event Management:
• Plan and execute all recruitment events of Student Recruitment team, including events for undergraduate and postgraduate programs, on and off campus, in Hanoi and in provinces in the Northen area;
• Liaise with internal and external stakeholders to take event requirements and work on preparation in terms of event flow, set up, guest speakers and according to other requirements;
• Collaborate with Marketing team and other relevant departments to ensure consultation, involvement and participation in University recruitment events;
• Manage efficient processes and procedures for event management, staff resourcing and budgets;
• Ensure high level of customer service quality, professional event flow and organization and satisfaction at all events;
• Maintain accurate records for all events including facility usage requests, invoices, payments/deposits, floor plans, menus, event participant feedback forms. Stocktake merchandise, branded gifts and brochure for events, and promotional campaigns for Hanoi campus;
• Develop a timely and comprehensive report for each event in collaboration with Head of sales to ensure it reflects on KPIs and areas for improvement.
Youth Connect
• Build and lead a vibrant and dedicated Student Ambassador Team (SAT) program that includes ongoing engagement and recognition initiatives;
• Plan a comprehensive training program for SAT members to ensure they are knowledgeable and have the appropriate skill level to support in their ambassador roles;
• Maintain and build strong relationships with the SAT alumni network to ensure continued engagement and ambassadorship;
• Manage the performance of direct reports and provide appropriate training and support where necessary;
• Manage and produce reports for events and engagement outcomes.

KEY SELECTION CRITERIA
• Bachelor’s degree in a relevant discipline;
• Previous 3 years of experience in providing on the job coaching and training;
• High level of communication skills, written and spoken (English and Vietnamese);
• Demonstrated experience in event management;
• Well-developed interpersonal skills, including negotiation, stakeholder management and cross cultural communications;
• Experience in people management;
• Demonstrated ability to work independently and as part of a team;
• Well-developed planning, organisational and problem-solving skills;

BENEFITS
• Unique opportunity to work within a multi-lingual, multi-cultural environment with creative and innovative committed colleagues.
• Attractive salary package with base salary starting from VND 20,800,000 VND gross per month
• Meal allowance VND 680,000 gross per month
• 13th month Tet bonus
• Private premium medical insurance
• 20 days annual leave, 10 days sick leave per annum
• Education fee support for staff dependents after a qualifying period

ENGLISH PROFICIENCY REQUIREMENTS
If English is not your native language then you will be required to demonstrate a minimum English language proficiency standard at a BULATS Intermediate level (BULATS score 65), equivalent to IELTS (General) 6.0. RMIT Vietnam will require you to complete a BULATS test to assess your level of English before an offer of employment can be made.

HOW TO APPLY
Click on the ‘Apply Now’ link. Applications close on 12 September 2019
Advertised: 03 Sep 2019 SE Asia Standard Time
Applications close: 12 Sep 2019 SE Asia Standard Time

- Premium healthcare plan for you and your family
- 20 days annual leave, 10 days sick leave per annum
- Meal allowance VND 680,000 gross per month

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