Event/ Operations Manager

Report to: the EVENT/ OPERATIONS MANAGER will report to PROJECT DIRECTOR.

Job overview:
BASIC FUNCTION:
Responsible for events through the coordination of event operations and production. Upholds the fulfillment of SEV’s Mission Statement.

PRIMARY DUTIES AND RESPONSIBILITIES
- Manage all aspects of the Event Operations project planning life cycle through site planning, event permitting, event sanctioning/certifying, expense tracking and invoice processing, course/event development, vendor coordination, sponsorship activation execution, and overall event operations execution.
- Manage all aspects of the Event Production planning life cycle through finish fest coordination, preparation of run of shows, scripts, announcer scheduling, power and sound, entertainment, stage management, sponsorship activation execution, broadcast management, anthem singer coordination and overall event production execution.
- Collaborate internally with sponsorship, athlete services, registration, volunteers, hospitality, medical and marketing to ensure all operational and production plans integrate seamlessly into the overall event plan.
- Develop and create site layouts, event timelines, staff manuals and overall operational and production event plans.
- Manage, obtain, train and coordinate event staff.
- Procure all operational elements, included but not limited to event credentials, bike numbers, radios, toilets, waste services, tenting and tables, staging, barricading and fencing, and medical units.
- Coordinate with event photographers covering participant photos.
- Coordinate with Account/ Sponsorship Manager and Marketing Manager in creation of event signage/ collaterals.
- Prepare post-event reconciliation, reports and recaps with event staff.
- Oversee operational and production vendor orders.
- Collaborate with all corporate business divisions in supporting implementation of event plans including but not limited to creative development, communications, merchandise, financial systems, and event race directors.
- Liaison externally with local municipalities, city agencies in coordination of event operations.
- Prepare and manage all contingency plans, including but not limited to medical, event crisis, event continuity, emergency, weather, evacuation, security, and risk management.
- Manage Event Operations expense budgets, complete all required financial reports, deadlines and processes as outlined by the Finance management team.

- Fluent: Vietnamese and English
- Ability to manage to budget and work within established event budgetary guidelines.
- Willingness to travel, work weekends and extended hours as needed.
- Ability to multi-task, learn quickly and manage multiple projects simultaneously in a fast-paced environment with tight timelines while showing great attention to detail.
- Exudes excellent customer service skills.
- High energy individual who is able to work semi-autonomously, comfortable with ambiguity and embraces change.
- Strong leadership skills with the ability to motivate and influence all levels of the organization.
- Creative and strategic business mindset.
- Quantifiably demonstrated a track record for driving brand or category growth/development.
- Strong MS Office and/or other software with an ability to adapt learning to use new technology.
- Ability to define problems, collect and analyze data, establish facts, draw valid conclusions and recommend solutions.
- Ability to communicate effectively using both oral and written means.
- Strong interpersonal and relationship building skills.
- Ability to lift equipment greater than 25lbs.
- Physical / Mental Requirements and Working Conditions.

- Attractive salary and bonus
- Social insurance, health insurance, unemployment insurance according to company law
- Professional, dynamic working environment

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