Ethical SFA (Associate) Manager (Nemo Administrator)

- Acts as system administrator to the SFA system, including managing all account, hierarchy, contact, opportunity, etc. management
- Develop complex macros, algorithms, and other automation processes to facilitate data mining and analysis
- Modify SFA system as required to optimize processes and ensure ideal impact to the sales force
- Customize processes to facilitate use by multiple stakeholder and user groups, with varying business needs, view access, and functional expertise
- Collaborate with SFE to create mapping, hierarchies, and supporting processes in alignment with territory definition, segmentation, and targeting programs
- Assist SFE in creating processes in the SFA system to help monitor activities, trends, sales, and leads; and to identify neglected contacts, leads, and opportunities
- Expand the proper use of the SFA system through on-going training and education, customized to the target user group, including training related to changes to the SFA system
- Ensure data integrity through frequent data review and cleaning (e.g., margining duplicate leads/contacts/accounts, performing mass uploads/data updates, removing unnecessary/unused fields and/or data, ensuring accurate naming of -screens, fields, and views to reflect current/desired workflows)
- Develop complex, macro-driven reports to summarize key insights/system information for leadership (e.g., improving/automatic MIS reporting, incentive computation, customer classification, etc.)
- Respond to ad hoc reporting requests
- Manage stakeholder expectations, balancing requests with what is possible/realistic and in alignment with SFE objectives/programming
- Leveraging data warehouse and BI tools (e.g., Olikview, Pentaho, Cube) to extract data and provide appropriate reporting/data visualization for MIS/SFE
- Acts as system administrator to the SFA system, including managing all account, hierarchy, contact, opportunity, etc. management

- Qualification: Bachelor Degree.
- Experience: At least 4 years of experience in the relevant fields
The candidate must have these skills:
- Strategic thinking and an enterprise orientation (ability to see “big picture” and understand tactical implications)
- Ability to influence without authority, in all directions, to be consultative
- Effective negotiation with stakeholders, managing differing priorities, personalities, styles, etc.
- Strong data management and analytics expertise
- Project management expertise and ability to foster collaboration and accountability
- Good understanding of sales skills/activities and customer relationship management
- Effective communication and training expertise to enable tool use and compliance
- Computer science expertise

- Attractive C&B package
- Premium healthcare
- Personal facilities

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