Estate Manager

 Manage client’s portfolio including new lettings, tenancy renewals & disposals
 Analyse market trends & conduct markets research, providing support to tender bidding
 Organize & manage property revaluation
 Budgeting
 Lease negotiation & administration for site site acquisition & surrender
 Tenancy Management including tenancy agreements & licences agreement
 Managing the handover of HSBC assets on owned and leased property with support of FM
 Monitoring all lease critical dates to ensure that all HSBC contractual obligations are met
 Performing site inspections (as needed)
 Ensure consistent application of EM playbook
 Support Senior Estate Manager / Client in audits, reporting, portfolio planning and finance management.
 Build good relationship with HSBC landlords/ real estate agent and resolve EM issues.
 Ensure payments are as per contract obligations
 Other duties may be assigned.

 Bachelors Degree or equivalent
 Degree in Real Estate, Facilities Management, Engineering or related discipline
 3 - 5 + years in the real estate industry
 EAA Licensee is required
 Account/client management skills
 Problem resolving skill
 Proactive
 Communication
 Demonstrates excellent understanding of customer needs
 Driving Customer Service Levels
 Proactively managing customer relationships
 Full financial analysis skills
 Accounting / budgeting
 Account planning
 Commercial acumen
 Excellent presentation skills
 Multi-tasking and sensitive to cross-cultural exposures
 Organising and prioritizing a large and varied workload
 Strong Communication (verbal & written) and Negotiation skills, Diplomatic but assertive
 Ability to comprehend, analyse and interpret complex business documents.
 Ability to respond effectively to highly sensitive issues.
 Ability to write reports and articles using distinctive style.
 Ability to make effective and persuasive presentations on complex topics to employees and clients.
 Ability to motivate and negotiate effectively with key employees, management, and client groups to take desired action.
 Fluency in English and local language
 Must be able to act as HSBC’s representative in sensitive discussions with local authorities

- Bao Viet Insurance

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