ESS Manager (Retail/pharma)

Purpose:
Lead a small team of Executive Search Professionals to conduct world class Search and Customer services to HR2B clients. Be the industry / functional expert of one area.

Context:

- Report to the Director Executive Search;

- Manage a team of 3 (self and 2 others);

- Work with Marketing, Business Development and Business Support teams;

- Responsible for Customer KPIs and team output.

Job Content:

- Personally work on Job Orders >60mVND (USD3,000) in monthly salary.

- Account Management -

+ Assign Customers and Jobs to qualified team members and follow up KPIs.

+Ensure team has created and is carrying out Account Management Plan.

+Personally visit key customers.

- Business development

+Person in Charge (PIC)

+Report to Director on function / industry and create a quarterly BD plan Carry out BD meetings and visits.

+Ensure team is carrying out BD activities and report back quarterly.

- Candidate Development - Ensure team has up to date ‘Talent Map’ of industry.

- Team Role = Leader

+ Set up and report on monthly / quarterly targets for the team
Revenue Target
Business Development
Account Management / Customer Service
Candidate Development

+ People Development team members, plans, actions, report

+ Plan for and find new team members to maintain capability to serve cope with business development.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

- Must have at least 7 years total work experience.

- University degree plus some other degree a minimum.

- Must have more than 4 years Executive Search and Selection work experience,

- Must be able to demonstrate strong industry knowledge / personal network in a particular field that is significant to HR2B business;

- Want to have at least 1 year of supervisory experience, managing a small team.

- Great insurance

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