ERP Support Executive
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 112 lượt xem
Ngày cập nhật: 05/11/2019
Thông Tin Tuyển Dụng
Hình thức làm việc: Toàn thời gian
Chức vụ: Nhân viên
Ngành nghề: Kinh doanh/Bán hàng, Hàng không, Khách sạn/Nhà hàng
Mô tả công việc
Contribute in developing ERP system
- Collect ideas / feedbacks / requirements about platforms from users to the Project Division
- Clarify all the needs and explain them to developers (Project Division)
- Test new functions as assigned by the Project Division
- Require staff of some departments to test ERP
Implement ERP in all destinations
- Cooperate with main contact of all departments (Sales Managers, Operation Managers, Country Managers) and ERP Support Executive of all destinations to implement ERP
- Advise Database Division to update data into the system
- Train users in Vietnam and cooperate with ERP Support Executive in other destinations to train new ERP functions to users
Support users in using ERP
- Receive and handle feedback of Sales, Reservation and Operation Departments in Vietnam about TMS / ERP problems and errors (such as: synchronization problem, rooming list, unexpected request cancellation booking, etc.)
- Help ERP Support Executive in other destinations to check and fix errors if required
- Ask for the Project Division’s support to check and fix errors if the ERP Support Officer cannot resolve it
- Try to figure out the reason for each error and inform other departments about the common mistakes, how to avoid and how to fix them
- Collaborate with ICT and the Project Division to ensure the reasonable speed of ERP
Train new sales staff on how to use TMS / ERP
- Create and update training documents / tools and user guide
- Arrange training schedule with Sales Team Leaders for new sales staff and complete the training plan as discussed
- Train new sales staff in using ERP
- Follow up and support sales staff when required
- Note down the imperfect functions that needs improvements for ERP during training and use TMS / ERP of other departments
- Collect opinions and ideas of other departments about functions on TMS / ERP
- Collect ideas / feedbacks / requirements about platforms from users to the Project Division
- Clarify all the needs and explain them to developers (Project Division)
- Test new functions as assigned by the Project Division
- Require staff of some departments to test ERP
Implement ERP in all destinations
- Cooperate with main contact of all departments (Sales Managers, Operation Managers, Country Managers) and ERP Support Executive of all destinations to implement ERP
- Advise Database Division to update data into the system
- Train users in Vietnam and cooperate with ERP Support Executive in other destinations to train new ERP functions to users
Support users in using ERP
- Receive and handle feedback of Sales, Reservation and Operation Departments in Vietnam about TMS / ERP problems and errors (such as: synchronization problem, rooming list, unexpected request cancellation booking, etc.)
- Help ERP Support Executive in other destinations to check and fix errors if required
- Ask for the Project Division’s support to check and fix errors if the ERP Support Officer cannot resolve it
- Try to figure out the reason for each error and inform other departments about the common mistakes, how to avoid and how to fix them
- Collaborate with ICT and the Project Division to ensure the reasonable speed of ERP
Train new sales staff on how to use TMS / ERP
- Create and update training documents / tools and user guide
- Arrange training schedule with Sales Team Leaders for new sales staff and complete the training plan as discussed
- Train new sales staff in using ERP
- Follow up and support sales staff when required
- Note down the imperfect functions that needs improvements for ERP during training and use TMS / ERP of other departments
- Collect opinions and ideas of other departments about functions on TMS / ERP
Yêu cầu ứng viên
- Fluent in English
- Good knowledge of the Tourism field, Hotel and Tourism Management
- Good analytical, problem-solving and strong decision-making skills
- Good presentation skills
- Strong communication skills
- Strong computer skills (Excel, Word, Outlook)
- Good planning and organisational skills to balance and prioritize work
- Self-motivated to learn new concepts and participate in new projects
- Characteristics: pleasant personality, positive attitude, open-minded, honest, active and decisive
- University: Bachelor’s or Master’s in Hotel / Tourism / Foreign languages / Economy or other related fields
- At least one year of experience in the same position
- Good knowledge of the Tourism field, Hotel and Tourism Management
- Good analytical, problem-solving and strong decision-making skills
- Good presentation skills
- Strong communication skills
- Strong computer skills (Excel, Word, Outlook)
- Good planning and organisational skills to balance and prioritize work
- Self-motivated to learn new concepts and participate in new projects
- Characteristics: pleasant personality, positive attitude, open-minded, honest, active and decisive
- University: Bachelor’s or Master’s in Hotel / Tourism / Foreign languages / Economy or other related fields
- At least one year of experience in the same position
Quyền lợi được hưởng
- A competitive salary upon qualification and experience
- Personal accident and health insurance 24/24 (AON)
- Motivation Trip
- Personal accident and health insurance 24/24 (AON)
- Motivation Trip
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
EASIA TRAVEL
Suite 326, ATS hotel, 33B Pham Ngu Lao, Hoan Kiem, HN
Người liên hệ: HR Department
Suite 326, ATS hotel, 33B Pham Ngu Lao, Hoan Kiem, HN
Người liên hệ: HR Department
Who we are… EASIA TRAVEL CO., LTD is a Vietnamese Destination Management Company (DMC) with 14 offices in Vietnam, Cambodia, Laos, Myanmar and Thailand. We cater to exclusive travel professionals (Tour operators, Travel agencies, MICE agencies) on a B2B basis and supply our partners from Europe and the USA with ...Chi tiết
Who we are… EASIA TRAVEL CO., LTD is a Vietnamese Destination Management Company (DMC) with 14 offices in Vietnam, Cambodia, Laos, Myanmar and Thailand. We cater to exclusive travel professionals (Tour operators, Travel agencies, MICE agencies) on a B2B basis and supply our partners from Europe and the USA with incoming tourism services. Specialized in creating tailor made travel experiences, we are one of the leading travel agencies within the region, and chosen DMC of some of the biggest and most renowned tour operators within the business. The company is continually growing and always seeking qualified and motivated people to join our dynamic and creative team. By joining the Easia Travel team, you will be a part of a rapidly expanding company, which can offer career growth prospects. Moreover, you will have golden opportunities to work in a multi-cultural and multi-national company, comprehensive training and chances for traveling both domestically and internationally. Why work with Easia Travel? At Easia Travel, we know wholeheartedly that our people are our greatest asset. That’s the reason why we put lots of effort into creating a place for you to be with us for the long haul: We are Easy-going colleagues. The friendly attitude among our staff is something we’ve been proud of and cherishing since day one. We are Adventurers at heart. Find us through the hashtag #humansofeasia on Facebook to have a closer look into our on-the-road moments (An activity that is organized very often for our employees) We are Supportive of your contribution. And we acknowledge it in many ways: employee care program with personal health insurance, company trip, team building motivation trip, year-end incentive and at least one performance evaluation per year. We are International. We have Vietnamese, Thai, Burmese, Cambodian, Laotian, French, German, Spanish, Italian and still counting. Whew! We are Ambitious for new heights. Now with more than 330 employees across 22 offices, we are aiming for a bigger, better company, which means there are more and more opportunities coming your way! For more information, feel free to have a look at our website: www.easia-travel.com Ẩn chi tiết
Bạn đang xem tin việc làm ERP Support Executive trong ngành Kinh doanh/Bán hàng được tuyển dụng tại Hà Nội bởi EASIA TRAVEL. EASIA TRAVEL đang cần tuyển 0 người nhân sự với hình thức làm việc: Toàn thời gian cố định. Yêu cầu kinh nghiệm Không yêu cầu. Website tìm việc làm timviec24h.vn cập nhật tin ERP Support Executive cách đây lúc 07/02/2020 00:00:00. Người tìm việc lưu ý không nên đặt tiền cọc khi xin việc . Chúng tôi luôn cố gắng đưa tin tức tuyển dụng nhanh và chính xác nhất cho bạn.
EASIA TRAVEL
Địa chỉ: Suite 326, ATS hotel, 33B Pham Ngu Lao, Hoan Kiem, HN
Quy mô: 100-499 nhân viên
Việc làm tương tự
ERP Support Executive
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ