ERP Maintenance Support

Your role as an ERP Maintenance Support will be to work in partnership with clients, advising them how to resolve ERP issues (support level 2) and other Technical Support in order to meet their business objectives or overcome problems. Act as the liaison between the customer and the consultant for system change requirements. Ensure the period closure and data accuracy.

Responsibilities:
- Directly deliver to solutions for ERP issues.
- Coordinate with professional team for the complex issues.
- Work closely to clients to manage the issue list through the supporting tool.
- Processes change requests from customers for the current system.
- Make weekly / monthly / quarterly reports to Support Team Manager and Customer.
- Meet with clients to determine requirements
- Clarify clients’ expectations, understand their work practices and the nature of their business
- Prepare documentation and support in developing deliverables to clients
- Support training and end-user (If need)

- Bachelor degree. Finance/Computer science / software / information system major are preferred
- Has knowledge Financial, Procurement Process, Supply Chain Process, Operation Reports and Management Reports.
- Has knowledge and understanding of: Good written and verbal communications in both English and Vietnamese
- Highly proficient in Microsoft Office suite, particularly MS Word, MS Excel, and MS PowerPoint.
- Meticulous, able to handle multiple tasks efficiently and in an organized way; adapts to changing circumstances in a fast-paced, complex organization.
- Good communication, presentation and interpersonal skills
- Proven logical thinking
- Quick learning and adaptability to new knowledge and technology
- Confident decision making skill is preferable
- Able to travel when required

- 13th month salary, preformance bonus
- Healthcare
- Training oppotunities

Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp