Ecommerce Data Analyst

- Understand and measure operations including shipping, payments, order management, brand performance and other operational elements that drive customer satisfaction.
- Works with business owners to develop benchmark criteria for measuring online metrics. Develops scorecard reporting centered around web metrics.
- Develop and report on KPIs to effectively improve brand’s performance. Generate analysis, scorecards, presentations, and recommendations to drive shipping and fulfillment performance improvement for our brand partners.
- Resolve operational and infrastructure issues.
- Collaborate with engineering, product, analytics, marketing, customer care and other teams to develop, test, and execute ideas designed to improve both internal processes and the customer experience.
- Work closely with our brand team to on-board new brand partners.
- Tracks/analyze sales and expenses associated with website tools
- Measures the ROI of investments in online tools and advertising campaigns
- Create, update, and deliver actionable reporting to key business stakeholders on a weekly/monthly/quarterly basis

- Comfortable with data and large-scale analytics. Advance understanding of Excel is required. Business, financial planning, or other heavy modeling experience is preferred (knowledge of SQL is a plus)
- 3-5 years of experience in an operations role, preferably in a fast-growing eCommerce and/or strategic consulting environment. Marketplace experience is a plus
- Excellent problem solving and critical thinking skills.
- Strong attention to detail.
- Excellent communications skills.
- Ability to manage time effectively, set priorities and meet deadlines
- Ability to multi-task and work in a fast-paced environment

- BH đầy đủ
- Lương 13, thưởng KPI
- Thưởng lễ tết
- Tăng lương hằng năm
- Du lịch, party, ....

- Đơn xin việc.
- Sơ yếu lý lịch.
- Hộ khẩu, chứng minh nhân dân và giấy khám sức khỏe.
- Các bằng cấp có liên quan.