Duty Engineer

Provide prompt, courteous and efficient engineering service.
Acknowledge according to company brand standards anticipate
Answer all phone calls directed to Engineering Department.
Demonstrate an attitude of friendly hospitality in every aspect of service.
Maintain cleanliness and condition of the work areas and equipment.
Perform all assigned side work regularly, promptly, and correctly.
Effectively handle guest concerns.
Take work orders promptly according to standards.
Responsible utilities metering reading, report to superior if found any discrepancy
Receive and service work orders promptly according to standards.
Make follow up calls to guest to inform about the status of the work order if needed.
Monitoring all equipment’s are in good running condition and report status if found defective and recommend necessary solution for the problem.
Test, troubleshoot and perform basic repair on all types of equipment.
Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
To operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality.
To be available for any emergencies and act in engineering capacity to protect guests and associates, and preserve the building and its systems during the emergency.
Read and understand blueprints, schematic drawings, and technical parts breakdown.
Carry out specific oral or written communication level
Maintain maintenance inventory and requisition parts and supplies as needed.
Respond and attend to guest repair requests.
Welcome and acknowledge all guests according to company brand standards anticipate and address guests.
Conduct training to engineering technicians / colleagues.
Communicate with incoming shift.
Follows Occupational Health & Safety regulations.
Report any problems to manager on duty.
Assist as needed to maintain standards of appearance, sanitation, and service in all areas of In Engineering.
When required perform basic repairs and troubleshooting like plumbing, electrical components, vacuum cleaners, internet devices, replace electrical switches and bulbs, and other guest room items. 
Plans, recommends, and carries out an approved program on scheduled maintenance.
Communicate pleasantly and courteously with guests, management, and co-workers
Perform other reasonable job duties as requested.

Capable hands on trouble shooting skills for MEP
Computer skills, Microsoft Words, Excel & Power Point
Degree in any Engineering Discipline, Diploma or Certified Electrical A4 Charge Man from ST
Minimum 5 years’ experience as Shift Supervisor / Senior Supervisor or at least 2 years’ experience in similar position

- Under Company's policy

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