Dop Expansion Manager (Drop Off Points Expansion Manager) Ha Noi
Mức lương: Thỏa thuận
Đã hết hạn nộp hồ sơ - 182 lượt xem
Ngày cập nhật: 27/12/2018
Thông Tin Tuyển Dụng
Mô tả công việc
- Manage expansion team in searching and developing new Partners network.
- Leading subordinate for approaching new partners
- Manage the updating and maintaining Partner contract database.
- Review contract annually and propose new terms for appropriately in market.
- Updating and issuing contract amendments and formatting contract documents
- Dealing contract terms with partners for DOP network
- Align with subordinates in scheduling to train new stations: Process, equipment
- Manage and set up new KPI for partnership performance.
- Receiving Sellers complaints from PSC& CS to work with DOP partners. Maintaining good SX
- Receiving Partners complaints/difficulties to work with related teams. Maintaining good PX
- Gather all the info via Hotline. Report and propose action plans to resolve
- Working with related PICs (PSC, KAM, DO…) to promote DOP network
- Working with PSC to allocate Sellers from high density stations to others
- Sending request to PSC to remind Sellers which not follow DOP rules
- Building the complete document: Included all DOP processes from front to end & FAQs
- Promoting training document: Public document in suitable places so DOP partners can easily check for refresh training at anytime
- Call channel: Building a hotline phone which worked 24/7 and recordable
- Chat channel: Building standard chat channels for communication between LEX Routes vs all partners
- Building a tracker to record all info from all communication channels (From Sellers & DOP partners). Analyse and propose action plan
- Leading subordinate for approaching new partners
- Manage the updating and maintaining Partner contract database.
- Review contract annually and propose new terms for appropriately in market.
- Updating and issuing contract amendments and formatting contract documents
- Dealing contract terms with partners for DOP network
- Align with subordinates in scheduling to train new stations: Process, equipment
- Manage and set up new KPI for partnership performance.
- Receiving Sellers complaints from PSC& CS to work with DOP partners. Maintaining good SX
- Receiving Partners complaints/difficulties to work with related teams. Maintaining good PX
- Gather all the info via Hotline. Report and propose action plans to resolve
- Working with related PICs (PSC, KAM, DO…) to promote DOP network
- Working with PSC to allocate Sellers from high density stations to others
- Sending request to PSC to remind Sellers which not follow DOP rules
- Building the complete document: Included all DOP processes from front to end & FAQs
- Promoting training document: Public document in suitable places so DOP partners can easily check for refresh training at anytime
- Call channel: Building a hotline phone which worked 24/7 and recordable
- Chat channel: Building standard chat channels for communication between LEX Routes vs all partners
- Building a tracker to record all info from all communication channels (From Sellers & DOP partners). Analyse and propose action plan
Yêu cầu ứng viên
- At least 3 years of working experience in Delivery/Transportation/Logistics, preferred in B2C logistics. Preferably Team Leader/Supervisors specializing in Logistic/Transportation or equivalent.
- Computer programs, including Microsoft Office suite of applications and using data to inform and set priorities and identify challenges/opportunities
- Communicate well both verbally and in writing; listen to and understand various viewpoints; share relevant information timely; provide constructive feedback; maintain professionalism
- Analytical & negotiation skills, present ideas effectively and deliver presentations
- Self-motivated and empower others to achieve objectives and to develop a culture where employees feel ownership in what they do, attract, develop, and retain good people; allow opportunities for self and others to reach their full potential.
- Three years or more working experience in services-oriented operation environment, express industry or logistics operations including supervisory experience managing people.
- Diploma required to qualify
- Computer programs, including Microsoft Office suite of applications and using data to inform and set priorities and identify challenges/opportunities
- Communicate well both verbally and in writing; listen to and understand various viewpoints; share relevant information timely; provide constructive feedback; maintain professionalism
- Analytical & negotiation skills, present ideas effectively and deliver presentations
- Self-motivated and empower others to achieve objectives and to develop a culture where employees feel ownership in what they do, attract, develop, and retain good people; allow opportunities for self and others to reach their full potential.
- Three years or more working experience in services-oriented operation environment, express industry or logistics operations including supervisory experience managing people.
- Diploma required to qualify
Quyền lợi được hưởng
- Tham gia bảo hiểm theo luật lao động
- Cơ hội đào tạo
- Trang bị máy tính cá nhân
- Cơ hội đào tạo
- Trang bị máy tính cá nhân
Cách thức ứng tuyển
Hồ sơ theo yêu cầu của nhà tuyển dụng khi liên hệ trực tiếp
Giới thiệu về công ty
CÔNG TY TNHH CHUYỂN PHÁT NHANH LAZADA VIỆT NAM
HCM: Số 260 Quang Trung, phường 10, quận Gò Vấp; HN: số 1, đường Huỳnh Tấn Phát, Sài Đồng, Long Biên, Hà Nội
Người liên hệ: Mrs Hiếu; Ms Dung
HCM: Số 260 Quang Trung, phường 10, quận Gò Vấp; HN: số 1, đường Huỳnh Tấn Phát, Sài Đồng, Long Biên, Hà Nội
Người liên hệ: Mrs Hiếu; Ms Dung
LAZADA is Southeast Asia’s fastest growing online department store, with over 6,000 staff members and operations in Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam. Lazada has earned the trust and financial backing of key investors like Temasek, Tesco, J.P. Morgan, Kinnevik and Rocket Internet. Its broad product offering consists of ...Chi tiết
LAZADA is Southeast Asia’s fastest growing online department store, with over 6,000 staff members and operations in Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam. Lazada has earned the trust and financial backing of key investors like Temasek, Tesco, J.P. Morgan, Kinnevik and Rocket Internet. Its broad product offering consists of various categories ranging from consumer electronics to household goods, fashion, toys, health, beauty and many more. LAZADA EXPRESS is Lazada’s in house logistics business, one of the strategic pillars of Lazada Group, with over 1,400 staff members. We provide end-to-end delivery services, covering the first through last mile. We build the infrastructure to enable e-commerce growth and work with external logistics partners to revolutionize the B2C logistics industry across our six countries. Ẩn chi tiết
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Tìm thêm việc làm
CÔNG TY TNHH CHUYỂN PHÁT NHANH LAZADA VIỆT NAM
Địa chỉ: HCM: Số 260 Quang Trung, phường 10, quận Gò Vấp; HN: số 1, đường Huỳnh Tấn Phát, Sài Đồng, Long Biên, Hà Nội
Quy mô: 500-999 nhân viên
Việc làm tương tự
Dop Expansion Manager (Drop Off Points Expansion Manager) Ha Noi
Mức lương: Thỏa thuận | Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ