Documentation Specialist

Reporting lines: Documentation Team Leader


Main tasks & key responsibilities:

 Creates and confirms transport order to ensure pickup of the shipment at origin

 Performs booking and booking optimization according to internal guidelines as defined by Product

 Prepares, controls and distributes all required Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures

 Checks responses from counterparts and finalizes validation of required documents

 Follows-up shipment status in the Export area, identifies incidents and ensures resolution of incidents

 Supports Customer Service in the incident and exception management resolution

 Maintains excellent relationships with suppliers

 Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance

 Performs IT systems related tasks to provide up to date information on shipment

 Interacts with Customer Service, Product, and Global Service Centers, if required

Qualifications:
 Extensive knowledge of Air Freight/ Ocean Freight Operations

 Bachelor degree in Internationl Business/ SCM/ Import - Export

 At least 2-3 years experience in Air Freight/ Ocean Freight Operations

 Good English communication/ writting skills

 Good administrative skills

 Results driven and attention to details

- Additional Insurance
- Professional Training
- Laptop

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