Document Customs Clearance Executive

ROLE: You are responsible for providing service quality of customs clearance/logistics to clients

*RESPONSIBILITY:
1. Operation:
- Solid clearly about Import / export regulations of Vietnamese law.
- Receive client’s demand for logistics service/custom clearance from team leader and work with customers to get the information.
- Check all document of shipment (invoice, packing list, C/O,…) and advise the clients of the import-export process/procedures; conditioned license/certificate from the goverments
- Solid and understand about declare the E-Customs
- Prepare and check all the import/export documents for Site Logistics team for clerance.
- Coordinate with trucking suppliers, internal departments and follow up the cargo delivery; update the status to clients timely.
- Collaterate with relevant parties to solve problems arising during cargo delivery or related to clearance process
- Data entry and finish all informations of shipment via internal System
2. Follow and support direct with customer Service :
- Ensuring the prompt update/response on the status of cargo/shipment and relevant informations to both internal and external client timely and accurately
3. Financial:
- Make the payment request to trucking suppliers
- Follow up, and check shipment cost and accuracy of debit note issued to client timely.
4. Management/People:
- To Involve in training and recruitment process of internship program and support the newcomers of company in induction program (if any)
5. Others:
- Report direct every day weekly, monthly, yearly report to Head of Business Unit/Top Management .
- Ensure compliance with regulatory and policies of company
- Other taks assigned from time to time according to company’s strategy

• Knowledge of logistic processes involved (operational, administrative and analytical).
• Excellent verbal and written communication skills
• Good working knowledge of a windows based computer environment (Word, Excel, Powerpoint)
• Familiarity with ERP systems is a plus
• Customer service
• Flexibility and critical thinking skills
• Must be organized and have the ability to multitask
Education and Experience
• Minimum 2 years working experience.
• Bachelor's degree, and Supply Chain or equivalent experience preferred.

- Cung cấp máy tính/laptop mới
- Under company's policy

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