District Sales Manager

Essential Duties and Responsibilities: include the following (other duties may be assigned):
• Manage existing Accounts actively to ensure long-term partnership and customer satisfaction pro-actively
• Develops new accounts with proper and close follow-up of sales opportunity
• Develops and maintains good customer relationships with important and relevant personnel
• Ensure proper and detailed projects planning for assigned territory for all market segment
• Pro-active and creative problem solving in managing customer’s complaint by proper investigation and close follow-up in resolving issues (eg: product deliveries/application troubleshooting)
• Project Manager Role for projects planning and implementation (eg: on-site upgrading of analyzers)
• Prepare Quotes, gets orders, prepares sales proposal and contracts for customers
• Co-ordinates with Distribution partner /Third Party to better serve customers
• Ensure timely and proper information gathering from customers for tenders opening as means to secure the deal
• Provide feedback on customer needs and manage customer’s expectations pro-actively
• Calls on customers to inform about Roche Diagnostics products/services, and explain characteristics, clinical background/ implications and clinical studies conducted with the products
• Promotes, displays’ and/or demonstrates product to customers with the objective to close deal
• Conducts sales activities according to promotional strategies/initiatives set by the Business Areas and/or Marketing Team
• Compiles customer database/information/market surveys for use as sales leads
• Source and collects competitive intelligence and competitor information and reports to management
• Assist to conduct Basic Operation Training for all products whenever necessary
• Leading team of Account Representative for all the above
• Assist Business Head, DC in relieving their duties whenever necessary

Education and/or Experience
• Bachelor in Health/Science/Pharmacist disciplines
• Working experience in south key accounts is a must
• Multi-national companies in a similar industry with sales experience at least 3 years is preferred

Language Skills :Conversant in both English and Vietnamese (conversational & writing)

Other Skills and Abilities
• Key account Management skills
• Personal Computer
• Effective Communication Skill
• Good interpersonal Skill
• Creative Problem Solving and Negotiation Skill
• Customer Complaint Handling Skill
• Time Management Skill
• Leadership Skill

Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Office applications (Excel, Word, and PowerPoint)

- In accordance with Company's Policy

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