Director of Student Life - Undergraduate Program

Reports to: Chief Academic Officer
Deadline: Open until filled
Date Posted: October 16, 2018
Employment Type: Full-time
Number of recruits: 1 (one)
Help us reimagine the University.

We are seeking a Director of Student Life to serve as an advocate, advisor, and a primary node of resources for students in both academic and non-academic pursuits.

Scope of Work

The Director of Student Life will work within the college’s existing academic policies and student code of conduct to support students in residence life and activities, health and counseling services, as well as providing guidance and support to individuals and groups around personal and social issues. At Fulbright, as a startup institution, most of such infrastructures have not been created, therefore their creation and development will be a priority for the founding Director of Student Life. The position will be expected to report directly to the Chief Academic Officer. The Director of Student Life is also required to collaborate directly with the Director of Undergraduate Program, and Chief Institutional Culture, Innovation, and Assessment Officer to craft a meaningful learning experience for all students at Fulbright. The Director of Student Life works directly with a team of Student Life and Advising staff, which includes live-in Residence Advisors, to respond to student needs while developing and innovating institutional structures to support this team and all students.

 
Roles and Responsibilities

The Director of Student Life’s duties and responsibilities include:
• Leadership and Management
 Create and oversee the Student Life Office (SLO) to ensure a rich and diverse array of student life activities.
 Manage all matters related to residential life for undergraduate students, including housing, meal plans, room and board, health and insurance; create and maintain a healthy residential life for students throughout their Fulbright journey.
 Work with SLO staff to develop and implement a student advising structure, including life and career advising, student activities and events.
 Develop and manage various policies for students, such as Student Code of Conduct, Student Handbook, Student Clubs Policies.
 Develop, implement, and maintain protocol for incidents involving students, including, but not limited to, sexual and gender-based harassments, assaults, and discrimination.

• Communication
 Manage the communication strategy for the SLO, including communication with incoming and current students.
 Serve as the primary contact with parents of undergraduate students, member of the Emergency Response Team, and act as the liaison between the faculty and parents. Work with a designated team and RAs to communicate with parents on various matters, especially when there is an incident involving a student on and off campus.
 Hold training spaces for staff, faculty, and students on various student-related matters, such as mental health, behaviors and conducts, sexual and gender-based harassments, assault, and discrimination.

• Cross department collaboration
 Act as a thought and strategic collaborator to the Director of Undergraduate Studies, Chief Academic Officer, and Chief Institutional Culture, Innovation, and Assessment Officer.
 Serve as a liaison and coordinate student life activities and initiatives between undergraduate and graduate students in the Master of Public Policy programs.
 Work closely with faculty and other offices, including Admissions and Financial Aid, Human Resources, Finance and Communications to maintain healthy coordination across offices on student related matters (e.g. student health, wellness, and residence life and activities).
 Work closely with the academic team in developing and maintaining students' academic policies. Troubleshoot and problem-solve individual, interpersonal, and institutional issues and misconducts involving students.

• General
 Perform administrative due diligence of maintaining records, giving reports, with occasional domestic travels.
 
Other duties
Contribute to team effort by welcoming new and different work requirements; explore new opportunities to enhance the services of the department; help others accomplish related job results as and where needed.

Qualifications
Education
• Bachelor’s degree from an accredited college or university in education, psychology, social studies, public administration, or related field. Master’s degree in one of those fields is an advantage.
Experience
• Minimum 5 years of experience working in higher education or related field.
• Minimum 3 years of working experience at management level.
Knowledge, Skills and Abilities
• Proficiency in both English and Vietnamese languages
• Demonstrate commitment to working in education and Vietnam
• Have a creative and imaginative vision for student life while being willing to adapt to a given set of norms in Vietnam
• Experience in being an advocate and a mentor to young people
• Demonstrate ability of staying composed in emergency, and of managing difficult incidents
• Demonstrate high level of emotional intelligence to negotiate and mediate tensions and conflicts involving students
• Strong facilitation skills, especially in holding training, workshops, or spaces for difficult dialogues
• Some degree of familiarity of working with young people in Vietnam or of Vietnamese descent

How to Apply
Please email a cover letter explaining your interest in the position and resume to Vietnamworks. The position will remain open until filled. Applications must be received by October 31, 2018 for fullest consideration. Only short-listed applicants will be contacted for further process.

- Salary will be commensurate with qualifications and experience
- Social insurance, health insurance, unemployment insurance according to Labor Laws
- Good chance to study and develop career path stably

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