Director of Sales

The Director of Sales has primary responsibility for sales administration, coordination and supervision of the sales department to achieve sales objectives and goals. Responsibility also includes PR, Revenue Management and Reservations. Overall deliverable is maximization of revenue opportunities in accordance with the specific sales action plan.
Essential Duties and Responsibilities – (Key Activities of the role)
• Produce the Annual Revenue Plan and Forecasts.
• Produce Action Plan related to the Revenue Plan to ensure Revenue Plan objectives are achieved.
• Provides a professional, advisory support service to the General Manager.
• Coordinate all methods of maintaining and increasing business volume.
• Create and implement special programs to achieve greater profitability through:
o Increasing average rate.
o Increasing overall occupancy.
o Increasing business volume during off-peak periods.
o Increasing local Food & Beverage and Banquet Sales.
• Develops and implements a Sales Action Plan that is aimed to maximize revenue potentials from all market segments including:
o Group Market
o Travel Agencies/ Tour Operators for MICE, FIT, GIT.
o Corporate/ Institutions/ Organizations &Associations/Chambers Private Market VIP Market
o Carrying out daily telesales/sales calls
• Building a good relationship with customers. Handling the business or request brought by the clients to maximize their potential requirements.
• Maintaining and developing long term relationships with customers, ensuring that our clients satisfy.
• Calculating and negotiating customer quotations to the company terms and conditions which meet both the customers and company requirements.
• Manages and builds effective relations with networks of sales distribution channels such as corporations, tours & travel, organizations & institutions, hospitality establishment, etc.
• Provides feedback to the Executive Management on prevailing market needs, wants, trends and challenges.
• Hunting for new business, prospects, research and development of new customers.
• Conducting and evaluating customers surveys ,resolve customer service situations
• Knowledge the unique selling points about outlets product awareness. Manage training program for team.
• Responsible for directing and education the team in daily event with the goal of providing customers with excellent quality products and service.
• Managing the development and performance of all team members.
• Represent the company in a professional manner and will fulfill any other duties assigned by the General Manager.
• Maintain a profitable and reputable. Monitoring and managing sales growth.
• Working with Outlet Manager to improve service in the outlets base on guest comments.
• Working with General Manager to generate sales volume growth.
• Sales plan, new product for the market segments & executive them.
• Setting monthly sales forecasts. Producing monthly business reports.
• Sales plan strategies in term of market segments. Recommendations for promotions.
• Analyzing business results and market situations.
• Responsible for optimizing occupancy and capacity management of outlets.
• Strategizes and implements promotional programs and all packages that serve particular business objectives (food & beverage promotions, event packages).
• Set, propose, and pursue sales targets, budgeted revenues for all outlets .
• Ensuring all operational and personnel paperwork is accurate, complete and submitted on time.
• Manage and guide, motivating team to maintain and serve consistent quality products every time.

• Excellent understanding of Hotel – Restaurant – Entertainment sales systems with experience in a similar size property.
• The Director of Sales must speak fluent English, and the language of the local country.
• Should be certified in related majorities.
• Must be familiar with the sales operations.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Good Communication and writing skills.
• Proficient in the use of Microsoft Office.
• Event experience is an added plus.
• Strong people management skills to manage the large team and guide them for future success.
• Outgoing personality with strong PR skills, ability to work well in a strong team environment.
• Minimum 3 Years Director of Sales Experience.

- Thưởng lương tháng 13, Lễ Tết
- Nghỉ phép năm 12 ngày
- Đào tạo kỹ năng chuyên môn

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